Golden Girls Themed Cruise

Celebrity Infinity Cruise Review

Cruises: 7+ cruises
Reviews: 5
Helpful Votes: 37

Overall rating:

3.3 out of 5
Celebrity Infinity

5 Night Western Caribbean (Miami Roundtrip)

Sail date: February 24, 2020

Ship: Celebrity Infinity

Cabin type: Inside

Cabin number: 7028

Traveled as: Couple

Reviewed: 4 years ago

Review summary

Overall the cruise was average. Passengers tended to be much older. Ship was getting old and needs a refurb (which is coming). Staff seemed overworked and were sometime short or outright rude. Rooms weren’t cleaned well. Food is was good overall yet not exceptional.

Embarkation

3 out of 5
Long lines to check in for all classes. Quick to board once receiving our cards. Took a long time for room to become available.

Ship experiences

Food and Dining

4 out of 5
Main dining room was decent. Better food than some other lines. Menu was varied and the wait staff was excellent.

Cafe al Bacio and Gelateria

5 out of 5

Great coffee shop. Staff is quick and the coffee was awesome

Onboard Activities

3 out of 5

Solarium

4 out of 5

Nicer than outside pool, which is much different than other ships.

Pool

2 out of 5

Small pool for this size of ship. Only one on board. Always crowded.

Fortune's Casino

4 out of 5

Decent casino. Dealers had no personality, although not uncommon. Slot paid.

Entertainment

3 out of 5

Celebrity Theater

4 out of 5

Nice theater!

Persian Garden

1 out of 5

Too small. Needs refurbishment. Steam room and sauna broke a couple of times.

Constellation Lounge

5 out of 5

Good nightclub busy every night. Music played was great for anyone to dance to

Service and Staff

2 out of 5
Staff often seemed overworked and put out. Cabin steward constantly talked about how he should be sleeping when we slept in and he made up the room despite being told he didn’t have to. Bartenders are short or outright rude. No one ever had a smile on their face or introduced themselves. Overall the worst service I’ve received in 15 years of cruising. Will keep me from booking with Celebrity.

Ship Quality

2 out of 5
The ship was clean overall except for our stateroom. In need of a refurbishment that will happen later in the year. Plumbing broke in one of the public bathrooms causing it to flood

Cabin / Stateroom

1 out of 5
Nothing was wiped down when we arrived. Luckily I had brought Lysol wipes to clean. Toilet seat was disgusting. (See photo) Room is small but has fairly decent storage. Plenty of hangers. Mini bar was minimally stocked. Needs better lighting.

Ship tip

Stay away from the elevators mod ship. Always crowded and took too long. Also if you are looking for a quiet spot to lay out, the front of the ship was rarely crowded and was very peaceful.

Ports of call

Key West, Florida

5 out of 5

Cozumel, Mexico

4 out of 5

Disembarkation

5 out of 5
Got off the ship quickly. Was able to make an 11am flight.

Traveler Photos

Disgusting toilet seat
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