Disappointed Cruise

Celebrity Infinity Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 61

Overall rating:

3.2 out of 5
Verified Review
Celebrity Infinity

5 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: December 31, 2018

Ship: Celebrity Infinity

Cabin type: Balcony

Cabin number: 9089

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Taking our $150 spending coupon & using it for Gradituities seems a little unfair. I was looking forward to buying s Ship Souvenir. Not telling us ahead of time was really rude.

Embarkation

2 out of 5
Just very dull. We got on they handled us champagne & then we were inundated with your crew people trying to get us to spend, spend,spe nd. We needed a nice romantic Cruise Get-a-way. We upgraded our rooms & were still turned down by 2 restaurants. We were never told about Lunch,until we discovered them cleaning up for Dinner. Our room was incomplete, no robes or no celebrity bags & the Champagne came the next day.Filling the fridge & desk with food that cost a small fortune is just rude! First thing I did was take all the items in the room that you had to purchased,& put them away in the safe. What a rip off! Daily snacks brought to our room were terrible. Barely edible & not enough for 2 people. Even the Drink Package was not worth the price.

Ship experiences

Food and Dining

3 out of 5
Wide variety in main room. 2 restaurants we couldn't even enter. Blu was the only decent place to eat. Gluten free foods was a pleasant surprise.

Onboard Activities

2 out of 5
Ummm,Airplane make & fly, how stupid. Some music one day by the pool where the Hot Tubs were filled with Kids.

Entertainment

4 out of 5
Loved the entertainment! The comedians were good. The group Uptown was awesome!

Children's Programs

Looked like a fun place.

Service and Staff

4 out of 5
The service from the Waiters in Blu was wonderful. I even thanked the manager for one of the waiters was superb. Drink waitress in there was wonderful & fun. Dessert man was Awesome!

Ship Quality

4 out of 5
Pretty clean.

Cabin / Stateroom

3 out of 5
Nice Cabin. Could be a little larger but the Deck was superb, hearing the waves at night & early morning was wonderful & a great place to sit & relax.

Ship tip

Stay away fro the Stores & the special packages. Be careful with shore excursions. Not quite was they were advertised!

Ports of call

Ft. Lauderdale (Port Everglades), Florida

3 out of 5

Key West, Florida

3 out of 5
The Dolphin pet & swim with Lunch & beach time, would not recommend it.

Cozumel, Mexico

3 out of 5
Not pleased with HOP on HOP off train was definately not what was advertised.

Disembarkation

3 out of 5
A little confusing but fairly fast. Paid parking & having the gentleman that put our luggage to be loaded on the ship insisting on a tip was a little rude.
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6 Comments

Cruisers4Lyfe     3 months ago

Thanks for sharing

Gwbigdog    2 years ago

Oops 😬

Gwbigdog    2 years ago

Thanks for sharing

wgammon1    3 years ago

Thanks for the review.

debrn1972    5 years ago

What?????.... Tipping is always added to your onboard account... The 150.00 onboard credit goes towards your account. So unless you were planning on stiffing the crew by not tipping, what difference does it make?

JennDisney    5 years ago

Hello. Can you explain why they used your ship credit for tips???

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