Horrible. Stay away

Celebrity Infinity Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 4

Overall rating:

1 out of 5
Celebrity Infinity

5 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: December 08, 2018

Ship: Celebrity Infinity

Cabin type: Balcony

Cabin number: 8087

Traveled as: Family (older children)

Reviewed: 5 years ago

Review summary

Hostages on a terrible, filthy ship with employees who are incapable to make a decent meal and fix issues with their ship.

Embarkation

1 out of 5
People chasing you around, selling you stuff. Not even allowing you to enjoy the embarking experience

Ship experiences

Food and Dining

1 out of 5
Buffets were closed early. Food sub par for a ship claiming to have the best dining at sea.

Onboard Activities

1 out of 5
Spa and fitness center only place decent

Entertainment

1 out of 5
Musicians were good

Children's Programs

1 out of 5
Kids club was an empty room with a employee in there with a tv. I could have my kid stay in our room for that.

Service and Staff

1 out of 5
We were stuck as hostages on this disgusting ship. No one made an attempt to actually fix anything. Just apologized.

Ship Quality

1 out of 5
The ship looks old and properly maintained. Life boats were weather damaged and rusted. Did not make my family feel very safe being on board.

Cabin / Stateroom

1 out of 5
Filthy, dust everywhere. Paint where there was not supposed to be. Paint missing where there should be. Fridge was dirty, balcony had paint chips falling from up above, where there was a rusted pipe. Bathroom had tiles coming up and mold in the grout. They "fixed" the tiles while we were out on a escursion in Mexico. They didn't change our room.When we got back we were told we could not use our bathroom for 3 hours. Then when we finally were allowed to shower out feet stuck to the shower floor. So much so that our feet were still sticking to the flip flops after the shower.

Ship tip

Stay away

Ports of call

Ft. Lauderdale (Port Everglades), Florida

1 out of 5

Cozumel, Mexico

1 out of 5

Key West, Florida

1 out of 5

Disembarkation

1 out of 5
Couldn't wait to get off the ship. We were rushed out of our rooms just to be stuck pm the midship for 2 hours before we could get off.

Traveler Photos

Tiles broken, grout molding Stains on the painting in the room. Don't want to know what it is Life boats damaged and rusted Paint everywhere, bubbling and chipping. Life boats damaged and rusted Vents for the ac. Dust and mold Life boats damaged and rusted Dust in out room about the bed and over paintings Filthy fridge Toilets stained
Was this review helpful? 4

9 Comments

Gwbigdog    2 years ago

Oops sorry 😞

chazphin    5 years ago

On her late last year she was awesome, you should stay at home in your crystal palace, you should vacation at your local super 8. 😫😩

wendyduff    5 years ago

wendyduff    5 years ago

Thoroughly enjoyed put cruise to Alaska Sept 17 on Infinity. I'm sure I can find dust at home if i look hard enough and chipper paint.

Nanasally4    5 years ago

Guess we were on a different ship last September! But we did not spend the whole time looking for the negative!!!

cruisellama    5 years ago

CaptainCruise1    5 years ago

Sounds like cruising is not for you!

onlysail    5 years ago

Hostages 😂😂 you could have left at any port

dkimakpghff    5 years ago

Lol. Looks like you spent the whole trip trying to find stuff wrong. Awesome vacation

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