WORST CRUISE LINE EVER!!!!!!!
Celebrity Infinity Cruise Review to South America
15 Night Canal & South America (Ft. Lauderdale To Valparaiso)
Sail date: December 09, 2016
Ship: Celebrity Infinity
Cabin type: Oceanview
Cabin number: 3106
Traveled as: Couple
Reviewed: 7 years ago
Review summary
I have been on 13 cruises this being a very unlucky 13. From the minute I arrived at FT Lauderdale it started going down hill rapidly. The communication lacked hugely apparently the story is anyway that the bus broke down and they were sending another bus 5 or more hours later with 1 hour outside by the curb in hot humid weather. Getting on ship was pretty easy but it was hard sales from there on. The food absolutely sucked it was the same food for 15 days straight on the buffet and when you went to the dining room on the left side of the menu are food you could buy ex. $27 for a steak WTH happened to all-inclusive? I HAVE NEVER IN MY LIFE seen prices for the regular dining room. On the right side of the menu was chicken and less appealing things. For the first time I actually paid $45 each on 3 occasions to eat at a specialty restaurant just to even feel like I am on a cruise. The service was terrible I had written a 4 page comment card by the 2nd day. My husband and I decided that we were gonna have to make our trip ourselves and thankfully we met the most amazing people and THE PEOPLE actually made the trip. The ship wasn't as clean and I thought carnival was the bottom of the barrel???? I usually travel on princess and I will NEVER steer away from them again. How celebrity got top rated I have no idea my guess is 1st time cruises that don't know the level of service that you usually get and boy will they be surprised when they find out. I gave it 1 star because there was actually 4 people that worked on the ship that were very service oriented attention to detail.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
DON'T GO ON INFINITY!!!!!
Ports of call
Ft. Lauderdale (Port Everglades), Florida
5 Comments
glomarrone 7 years ago
Wow! You really had a lot of complaints about your cruise. At least you met some nice people. I have not been on many Celebrity cruises- just three but luckily I never experienced anything like what you did. I hope that your next cruise on a different ship will meet or even exceed your expectations.