Celebrity Infinity Cruise Review to South America

Contributor Level: Purser

4-6 cruises


Helpful Votes

4 out of 5

Incomparable service

Sail Date: January 31, 2016

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

"Since the 2011 refurbish, much has changed for the ship.  Infinity's most visible alterations focus on the Decks 4 and 5 social hub, which forms a two-floor, shiplong link between the main dining room (aft) and theater (forward). The focus is on casual food and drink options. The old Martini Bar has been replaced with a new version, with a shaved ice-topped bar and juggling bartenders. Cellar Masters, a wine venue has replaced the original Champagne Bar. Bistro on Five, a for-fee creperie that was a surprise hit on Solstice-class ships, has been added to Deck 5. Infinity's old coffee bar has been redone, and the line has added a gelateria.

Despite these alterations, the ship still retains much of what has made it a fan favorite, stylistically, for more than a decade. The whimsical art, use of natural woods and lots of glass, especially in the stunning Solarium, have always lent Celebrity Infinity and its sisters an elegant, contemporary air. Those touches remain. So too does the high passenger-to-crew ratio, which has earned the line high marks for service. It's a ship for people who like to linger over dinner, sip a drink in a comfy lounge while listening to music (or doing a bit of ballroom dancing), take in a show or lounge by a pool; high-octane partying and crazy outdoor activities (waterslides, surfing, ropes courses) are not Infinity's hallmarks.

At 2,170 passengers -- compared with 2,850 on the Solstice-class vessels -- those looking for a more intimate Celebrity experience will do well to consider the "mid-sized" Millennium Class. While you give up the Lawn Club area and slightly larger cabins and public areas, you're also not overwhelmed with a dizzying array of extra-fee restaurants (six on Silhouette to Infinity's three). And with Infinity's port-intensive itineraries, sometimes it's nice to have a ship that complements, rather than competes with, the destination" (Cruise Critic, 2016)

Embarkation and Disembarkation
The Passport process (taken in Argentina and kept during our time in Brazil) was not explained well, and it was nerve wracking not having access to our passports.
Ship Quality
Cleanliness is always good on Celebrity, due to outstanding staff.
Destinations and Excursions
One word: Rio

Amazing experience (Carnival)
Onboard Activities
We did very few of these due to the ports of call activates we had already planned, but Celebrity offers a wide variety of onboard activities for all ages.
Children's Programs N/A - no children
This increasing has become better on Celebrity, and I'm happy about it. One group in particular, "It's Five o'clock Somewhere" was a joy. Also the special guests, Russian Aerialists, Saxophone player, were impressive
Service and Staff
This is the shining star for Celebrity. All encounters with staff (Stateroom attendant, bartenders, Blu restaurant, housekeeping) was benchmark. Any issues were taken care of immediately and to our satisfaction.
Food and Dining
Food is good over all (Main dining room, Oceanview Café) Specialty dining in Qsine is always a favorite and is an exceptional expierence

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