"BEWARE of the Celebrity INFINITY
Celebrity Infinity Cruise Review to South America
Sail Date: January 31, 2016
Ship: Celebrity Infinity
Cabin Type: Balcony
Cabin Number: 7169
Traveled As: Singles/Friends
Reviewed: 2 years ago
This is an old ship. The deluxe stateroom is very small including the veranda. The refrigerator is filled to capacity with items for sale, no room for customers use. The tile grout in the bathroom is filthy. The molding around the shower door appears to be wads of chewed bubble gum. The face bowl showed cracks and abrasions from excess use. The corners in the bathroom had existing hair and evidence of poor cleaning. Toilet bowl had accumulations of black content, which showed improvement with daily cleaning which we had to insist upon. Carpeted areas attached to the wall was coming apart. Closets small and compacted, unable to place luggage under bed, let alone place in closet. Therefore luggage had to be left out and take up space in the already tiny room.
Entertainment was sparse and not at all up beat for this cruise. There were only two Night club Venues. There were two production shows worth seeing, The Instrumentalist and the Acrobats, both were very good. Everything close down around 12mn. There were five days where all shops and the casino was closed, and not replaced with any other activities or entertainment.
We are not Novice Cruiser, well seasoned with over 40 cruises between us. This
is by far the worst one that I have encountered yet in many years of cruising. My
first sailing with Celebrity and the last. The wait staff made the trip, if not for their professionalism, courtesy and upbeat I would rate one (1).
Food and Dining
Service and Staff
Cabin / Stateroom
We booked with , first time as well, wasn't aware that we were not eligible for a room upgrade, different package offers or anything Celebrity offered to their other guest. We were like orphans, third class customers. Never again both for and Celebrity Lines.