Ship is too old for voyage

Celebrity Infinity Cruise Review to South America


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 3

Overall Rating:

3.0 out of 5
16 Night Panama Canal & South America (Ft. Lauderdale To Valparaiso)
Sail Date: December 04, 2014
Ship: Celebrity Infinity
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 2 years ago

We booked this tour in August 2014. This was out first time with Celebrity.

The ship is tired, the floors are uneven and a trap for High heels. Two of the customers broke their leg.

The food was so so. The land tours were exorbitant. The entertainment was good. The behind the podium series of lectures were good.

The ship books the land cruise but does not communicate with tour operators. They left us stranded in Marta for over 4 hours without a way to contact the ship. Fortunately the land cruise operator was able to contact the ship and hold it for us.

The staff was cheerful except for the land tour people (of the ship). These people were not  knowledgeable about the tours, and were just reading the brochures back to us.   

Food and Dining

1 out of 5
We had requested special meal, but they misplaced our orders.

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ship Tip

The jogging track was limited.

5 out of 5
5 out of 5
3 out of 5
There was a bad accident in town, and there was no way to contact the ship for the land tour operator
5 out of 5
5 out of 5
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