Equinox - Nov 16-23 2019 Review

Celebrity Equinox Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 31

Overall rating:

2.5 out of 5
Celebrity Equinox

7 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: November 16, 2019

Ship: Celebrity Equinox

Cabin type: Suite

Cabin number: 1112

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Went on this cruise because we got a good deal. Had heard great things about this ship, but it didn't live up to its reputation. We had a good cruise, nothing special. But, I have to say, the Equinox staff crew are exceptional! If you can find a good deal, it's probably worth it, but there are much better ships you can sail on that probably will be more enjoyable.

Embarkation

5 out of 5
New terminal at pier 25 is amazing.

Ship experiences

Food and Dining

2 out of 5
We were impressed with the Oceanview Cafe; much better than RCCL's Windjammer. Being Suite guests, we had the option to dine in Luminae. Breakfast was acceptable, but dinner menu's were horrible. We chose to dine in with room service for several meals. At Crate and Social, it took 30-60 minutes to get one order of wings. We waited for 75 minutes and our order was incorrect ... not good. Tuscan Grill was a big disappointment, waiting 20 minutes for coffee after our meal. This was one venue were the service was disappointing. With that said, we did find the service from all the dining staff to be above average.

Onboard Activities

4 out of 5
Silent disco was amazing on this ship. Very active agenda for those who wanted to partcipate.

Entertainment

5 out of 5
Some of the best musicians we've seen on any cruise, especially at Ensemble on 5 and the Sunset Bar. Kudos to Mike Redden, the Miacats, and jazz bands. The orchestra pianist was amazing and they even had him playing in the Retreat Lounge.

Children's Programs

No kids

Service and Staff

3 out of 5
Our butler was attentive, but didn't seem to have his act together. Same can be said for the room attendant. When we arrived, there was no hand soap in the bathroom, the cabin was dusty, and the balcony looked like it had not been cleaned in weeks with paper wrappers on the balcony floor and food stain. The balcony furniture was dirty. Bar staff was great! We really enjoyed Donavan and Rovena and Ensemble on 5.

Ship Quality

3 out of 5
Equinox has a dated design and is consistent with ships built at the same time. Good flow of people. The new Retreat on Deck 16 was a great addition for suites guests.

Cabin / Stateroom

2 out of 5
Cabin needed a deep cleaning including the balcony. New carpet, but the furniture was worn and needed replacing. Only two electrical outlets both by the desk. Not easy to charge phones, iPads, computers at the same time.

Ship tip

This won't be the highest quality of ship you can find for the price range, but the staff and crew are some of the best we've seen.

Ports of call

Key West, Florida

1 out of 5
Been there, done that

Costa Maya (Mahahual), Mexico

1 out of 5
Not impressed, been before. No change

Cozumel, Mexico

1 out of 5
Same stop as usual.

George Town, Grand Cayman

3 out of 5
Nic place, but the tender routine can eat away at time. Took us over 40 minutes to get to shore from the ship.

Disembarkation

5 out of 5
Best ever seen! This new terminal is amazing. Staff, too.
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