This was the closest to a five star cruise experience we’ve had in quite a few years. Let’s get the negatives out of the way first. The security process returning to the ship in Key West was simply the worst is all our 30+ cruises. I will say that at the other stops they were much more pleasant, but no one from the front desk ever got back to us.
The other negative is the previously mentioned chair hog situation. Celebrity seems helpless in addressing this, but it is “Just not right.” We don’t often do warm weather cruises, so perhaps this is entirely common and expected – but why do some cruisers seem to believe they can monopolize entire sections of deck chairs for an entire day and use them hardly at all? It just isn’t right. Celebrity needs to enforce their policy and remove items after chairs are vacated for 30 minutes so others can use them.
Okay, the positives – Dining in BLU was a really great experience. Is Aqua class worth double the price of a standard balcony? No. But if you can book it for $200/pp or less over the balcony rate, it’s worth it. For future Celebrity cruises we will look at the prices closely. The one thing is if you are traveling with friends or family, everyone needs to be Aqua or you won’t eat together. We found a seven night specialty dining package is less than $200/pp so that would be an option if one didn’t want to do the main dining room.
Entertainment was far superior in both quantity and quality to our recent Holland America cruises. We don’t cruise for the entertainment but when it is really good it sure adds to the experience!
Service nearly everywhere was terrific. The only place we sometimes waited a bit was at the bar/lounges. Being “Elite” with access to the Captains Club happy hour is a huge plus when you don’t have a beverage package, plus the service there is top-notch.
So overall I am giving the Equinox 4.5 stars out of 5. This was a very nice holiday week getaway well-spent.
Embarkation
5 out of 5
Check in was incredibly fast. Porters took our bags, we breezed through security, and were told our keys would be waiting for us at the stateroom. We have a friend who works at the port and he was able to visit with us for a few moments while we waited to be allowed to board. About the same time our traveling friends also met us at the terminal. “Elite” and “Aqua” are both in the third group to be allowed to board, and we were both. By about 11:15 we were onboard. We were told we could stop by our cabin to drop off our carry-on but please not to linger there as the cabins were not ready. No worries, we followed instructions!
Ship experiences
Food and Dining
5 out of 5
We visited BLU to speak with the host to go over my DW’s food allergies and they were most accommodating. Along with our friends we visited the Oceanview café (Lido) to peruse lunch. Despite our early boarding, the Oceanview was already quite crowded.
Dining in BLU was a really great experience. Is Aqua class worth double the price of a standard balcony? No. But if you can book it for $200/pp or less over the balcony rate, it’s worth it. For future Celebrity cruises we will look at the prices closely. The one thing is if you are traveling with friends or family, everyone needs to be Aqua or you won’t eat together. We found a seven night specialty dining package is less than $200/pp so that would be an option if one didn’t want to do the main dining room.
Onboard Activities
4 out of 5
Entertainment
4 out of 5
Entertainment was far superior in both quantity and quality to our recent Holland America cruises. We don’t cruise for the entertainment but when it is really good it sure adds to the experience!
Children's Programs
No children with us
Service and Staff
5 out of 5
Service nearly everywhere was terrific. The only place we sometimes waited a bit was at the bar/lounges. Being “Elite” with access to the Captains Club happy hour is a huge plus when you don’t have a beverage package, plus the service there is top-notch.
Ship Quality
5 out of 5
Top notch. Celebrity should abandon their plans to change the gorgeous Sky Lounge.
Cabin / Stateroom
5 out of 5
We really like the cabin (1560) and especially the huge overhang over the balcony. I know some don’t like this but for a warm weather cruise in July we found this allowed us to use the balcony quite a bit; without the shade, we would not have been able to use it. The shower is also nice. Service from our stateroom steward Usman was top-notch.
Ship tip
Explore the ship, find the spots you really like, and enjoy it to the max.
We ordered breakfast to be delivered to the cabin as we had an early meet time for our Key West adventure of a Private dolphin & snorkeling charter on the “Squid” by Honest Eco. We met our traveling friends at Café El Bacio at 8:00 and the six of us departed together. We took the shuttle to town and then walked the eight or so blocks to the marina, arriving right “On time” at 8:45. It was HOT in Key West while on land. We used the restrooms at the marina and got on board the Squid. Squid is a unique, custom built ship that runs mostly on battery power. This makes it ideal for dolphin watching.
We did see a number of pods of dolphins, and even caught one doing a jump clear out of the water. This was a lot of fun and afterwards we went snorkeling at a reef off one of the out-islands. The snorkeling was not as clear as I would have preferred and with the current it was a little challenging to stay in place. I likely would have preferred the alternate to snorkeling in the ‘sponge garden’ where they sometimes take guests.
We enjoyed the journey back to Key West and almost forgot how hot it was there until we docked. Then we trekked back to the shuttle stop.
Based on cruise critic recommendations, we had booked an all-inclusive day at “Jaime’s at the Blue Reef.” Getting there was easy after navigating through the port complex. They really do NOT want folks leaving the port! 10 minutes in a taxi and we were dropped with at the Blue Reef on the Malecon.
We had a very nice a relaxing time, but we will not do this type of beach day again. For one thing, it’s hard for us to stay on the beach for four-five hours. For another, we really don’t drink. I will say the food was very good and service terrific. But $50/person is a lot if you are not consuming huge amounts of alcohol (as the family near us obviously was!).
The beach is very fine powdery sand and everyone is doing the best they can to prevent the huge amounts of sea grasses from washing up on the beach. We tried to go out to the reef to snorkel but getting there was a huge challenge so we never made it. We would do the beach at Costa Maya again but not at an all-inclusive.
We had a nice relaxing morning on the ship and for some exercise we did walk the pier and the port area. On past visits we have always gone to Chankanaab National Park and enjoyed the beach, snorkeling, and services there. But we had planned something different for this port day.
Today we had prebooked a 1:00 tour at the Kaokao Chocolate Factory. We followed instructions and took a cab, arriving 40 minutes early. Our tour began 10 minutes early as everyone had arrived. This was a very different “Tour” as we learned a lot about the history of Chocolate and actually got to make our own Chocolate from Cocoa beans. This is a LOT of work! We also sampled MANY different types of chocolate. We enjoyed the time spent there, bought some more chocolates and they nicely packaged up the chocolate we made (Patties to make Hot Chocolate) to take home. They called a taxi van to take us back to the Equinox and we arrived 30 minutes before the all-aboard.
We were on the first tender to the island, arriving about 9:45. The meeting time for our pre-booked excursion with Acquarius Sea Tours was 10:45. There were many independent tour operators at the port, but no one with Acquarius. Well, we were early, so we walked a little around town. We visited one souvenir shop where I bought a very bright tropical shirt for $12.00 and headed back to the port before 10:30.
Still no one there from Acquarius Sea Tours but now at least 15 or so folks waiting for them. One family said they took their tour last year and really enjoyed it. In the meantime we had thought about ditching them as in our experience, if an independent tour provider is not there early to meet you reliability is in doubt. But we waited, and that was a mistake.
Finally at about 10:55 Captain Mario shows up with his sign. He checks folks off his list, and leads everyone to the parking lot and an older mini-bus. We were among the first to board to sit in the middle. It is a 15-20 minute ride to the marina and the driver tells us a little about what we are passing. We reached the marina and headed out to the “Big John.”
Boarding was fine and we found there was not enough room for all to sit in the cabin. We had a very quick safety briefing. We asked for water. Someone grabbed a reusable plastic cup, took the lid off a cooler, and dipped the cup into ice, then poured water from the same cooler into the cup. The look on my DW’s and friends faces was “Really?” I asked did they want to bail on the tour. All agreed so we quickly left the Big John before the ship left the dock.
Captain Mario asked what was wrong and I explained I had a cold and drinking from a communal cup everyone would get sick. He said they had bottled water… We still decided not to join the outing and wished them well.
Acquarius Sea Tours has an excellent web site. Reviews here are overwhelmingly outstanding. The price is very reasonable. But this just wasn’t for us. We went to the marina office and bought a couple bottles of water. They called a cab for the four of us. We returned to the tender dock at about noon.
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