Excellent Customer Service
Celebrity Equinox Cruise Review
7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)
Sail date: June 22, 2019
Ship: Celebrity Equinox
Traveled as: Couple
Reviewed: 2 years ago
Review summaryThe captain of the ship was a highlight of the cruise. You can tell her enthusiasm is contagious by her staff. Everyone is Very friendly and personable. The officers and heads of departments are very visible throughout the cruise and do not hesitate to stop and talk.
Food and Dining
The restaurant and its staff are very friendly and personable. They went out of our way to accommodate my food sensitivities and made eating dinner an extremely pleasant experience. Our waiter Billy and his assistant Franky were some of the best of any cruise. Their manager Slavko was friendly and talked to us whenever we saw him even in other venues. The food from appetizers to dessert was incredible. The sauces have been better than I have ever had with garlic and onions, which I am unable to eat.
The pool area was never crowded and very refreshing even when it was 90 degrees outside.
Service and Staff
Cabin / Stateroom
This ship seems to attract an older clientele. There were some younger passengers but a majority are retired passengers. This is not a negative, just something you should know prior to booking.