Amazing Service!

Celebrity Equinox Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 36

Overall rating:

4.6 out of 5
Celebrity Equinox

7 Night Western Caribbean (Miami Roundtrip)

Sail date: March 09, 2019

Ship: Celebrity Equinox

Cabin type: Balcony

Cabin number: 1166

Traveled as: Couple

Reviewed: 3 years ago

Review summary

We have been loyal Royal Caribbean cruisers, but we love the Celebrity touches. I think we will be switching between lines......glad they are family!

Embarkation

5 out of 5
It was flawless- we got to the port, dropped the bags, checked in and went to the lounge. Met a lot of nice people. Got on ship, greeted by champagne and lovely music. Went straight to lunch in the Main Dining Room. Wonderful! Note, we were in Concierge Class.

Ship experiences

Food and Dining

5 out of 5
All the food was wonderful- good choices, nice sized portions. Murano was AMAZING. Very romantic. The views in the Tuscan Grill were beautiful. The service the night we were there was a little slow, but we got to see all of sunset and we are on vacation! Had room service breakfast on balcony- wonderful too!

Onboard Activities

5 out of 5
We liked the pools- they were crowded on sea days. I really enjoyed the glass blowing demonstrations. The sunset Bar had great music and view. My husband used the fitness center and said it was great.

Entertainment

4 out of 5
We saw the Topper show and the comics- they were great. Because we had a late dinner, there were lots of choices for things to do before dinner.

Service and Staff

5 out of 5
Our waiter, Eko and his assistants were amazing. They work as team with wine and bar personnel- and it was flawless. I have never been on a ship where EVERY staff person we encountered said hello and asked how our day was. Captain Kate is a captain who I will never forget- she made it clear that EVERYONE on her team was a valued member and there to make sure that anything that they could do was done. I was so impressed that ship's officers were in the Cafe in the morning serving coffee and pastries. They really want to interact with their guests.

Ship Quality

5 out of 5
Loved it!

Cabin / Stateroom

4 out of 5
We loved the cabin. The only issue was the lack of storage for clothes that are not hung. I hope that this is resolved when the renovation occurs. The bathroom was the largest we have ever had on a cruise- but I would have liked more storage.

Ship tip

Captain Kate!!! She will be leaving, but the officers that have worked with her I am sure will continue the stand of excellence that she set.

Ports of call

Miami, Florida

4 out of 5

Key West, Florida

5 out of 5

Costa Maya (Mahahual), Mexico

3 out of 5
We had low expectations of this port, and they were confirmed. We walked around shopping area, had a very expensive beer and went back to paradise on the ship!

Cozumel, Mexico

5 out of 5
We walked around on our own because we have been there a lot.

George Town, Grand Cayman

5 out of 5
LOVED the Stingray City /Calipso Jack's excursion. It was a smaller boat with a great Captain and first mate.

Disembarkation

5 out of 5
Quick and easy!
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