Great cruise

Item: Celebrity Equinox
Rating: 3.7
Author: johunte

Celebrity Equinox Cruise Review to Caribbean - Southern

johunte

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 11

Overall rating:

3.7 out of 5

10 Night Southern Caribbean (Miami Roundtrip)

Sail date: October 26, 2018

Ship: Celebrity Equinox

Cabin type: Balcony

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Service with the the exception of guest excursions and guests services was first class, guest excursions manager Hilde was rude and difficult to deal with. Screenshot anything you book as evidence as when we complained about a tour , we were told we were wrong repeatedly until I produced the screenshot. Should not have to battle on holiday to get things right ! Took 5 phones to get a refund from a cancelled restaurant. Really poor . Waiters and bar tenders were all great . Cabin was ok, lacked powerpoints which was annoying and balcony not cleaned during the 10 days. Room service breakfast was inconsistent, predominantly cold and incorrect orders. Wouldn’t book any tours with the ship again, poor quality and very bad value for money.

Embarkation

2 out of 5

Slow, long lines , very hot

Ship experiences

Food and Dining

5 out of 5

Recommend the Martini Bar , watch out they are strong !

Silhouette Restaurant

5 out of 5

Vicente and Doily were excellent waiters , really welcoming with great service, nothing too much trouble. Food was generally excellent

Martini Bar & Crush

5 out of 5

Great martinis , great show from the bar tenders

Cafe al Bacio and Gelateria

5 out of 5

The place to get a decent cup of tea ! Take your own reusable mug , eco friendly and the paper ones burn your hands ,

Onboard Activities

2 out of 5

Fitness Center

4 out of 5

Good range of equipment, clean could do with being cooler very very hot !

The Spa

5 out of 5

Great massage , therapist was fabulous.

Entertainment

2 out of 5

Service and Staff

4 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

Take your own reusable coffee mug

Thumbs up

Ports of call

Miami, Florida

3 out of 5

George Town, Grand Cayman

5 out of 5

Booked beach cabana at Royal Palms, great for beach day , clear water , good service.

Thumbs Up 8

Oranjestad, Aruba

2 out of 5

Snorkel and beach bbq lunch booked through cruiseline. Water was very rough and murky, snorkelling was waste of time no fish, lunch was in a cafe on the dock, chicken , ribs and cold baked beans, not good, plastic everything including cutlery which snapped when trying to cut the food. Beach was busy and very commercialised.

Thumbs Up 1

Willemstad, Curacao

5 out of 5

Beautiful beach and water at Blue Bay, was some construction noise on beach. Waterfront was delightful and a 10 minute walk from the ship, floating bridge was worth seeing , very European vibe. Lovely buildings. Great day out

Thumbs Up 6

Kralendijk, Bonaire

1 out of 5

Did island tour and gourmet michelin star luch on tour from ship. Very expensive, island tour was a joke, riding around in a filthy bus with no windows or suspension looking at piles of trash, and a couple of distant flamingos. Gourmet buffet lunch was a set two course meal , with no veggie option, eventually was given a slice of fancy cauliflower! Absolute rip off . Hotel where lunch is looked nice but appalling service and getting into the water was painful due to the very wide stretch of broken coral the entire length of beCh.

Thumbs Up 1

Key West, Florida

5 out of 5

Clean , safe, quaint port. Easy to walk around,short stroll from where the ship docks , great buildings, nice restaurants and great key lime pie ,

Thumbs Up 10