Not what I expected

Celebrity Equinox Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 3
Helpful Votes: 39

Overall rating:

2.8 out of 5
Celebrity Equinox

7 Night Western Caribbean (Miami Roundtrip)

Sail date: August 11, 2018

Ship: Celebrity Equinox

Cabin type: Balcony

Cabin number: 1506

Traveled as: Couple

Reviewed: 3 years ago

Review summary

Not the best cruise we have been on, the celebrity website is not very good, was not able to log on to my account or getting locked out many times. I purchased a photo package that was supposed to be unlimited but then was told told I could only have 5 photos a day. There relaxation spa was disappointing only had small steam room and few heated chairs. The food was all over from great to awful. Bartenders would pass you by6 for someone holding a dollar bill in hand.

Embarkation

2 out of 5

Ship experiences

Food and Dining

2 out of 5

Tuscan Grille

4 out of 5

Food and service here was good. One of the few times we saw a photographer

Sunset Bar

4 out of 5

This is another smoking bar on back of ship. The staff here is friendly and service was great.

Silk Harvest Restaurant

5 out of 5

Had the best meal of cruise here. They are getting rid of this one so go while you can.

Mast Grill and Bar

3 out of 5

This is a smoking bar mid ship the service is not the best but convenient to sit and have quick smoke

Blu Restaurant

3 out of 5

Ate here twice first meal was good second didnt even finish eating was so bad

Onboard Activities

2 out of 5

Guest Relations And Excursions

2 out of 5

Not sure why they call it guest relations had a few problems and when I went there they can’t do anything to fix them they call to have others fix. Took me 4 days to get a charge taken off my account and last day they wanted to make up for mistakes photo gallery made.

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ship tip

If you want great service you have to tip the bartender in the beginning of cruise

Ports of call

Key West, Florida

5 out of 5
This is such a beautiful place you can just walk around and see everything yourself. Nice restaurants, bars, and museums to visit.

Costa Maya (Mahahual), Mexico

3 out of 5
Excursion was great but the fact that you have to be hounded by vendors to get through is very disappointing. Some of them can be very rude if you say no to them.

Cozumel, Mexico

2 out of 5
We have been there so many times we chose not to do an excursion. Wanted to maybe do some gift shopping but again vendors very pushy and the prices were just to high for cheap things.

George Town, Grand Cayman

2 out of 5
Haven’t been there for years and I remember it being a nice clean wonderful port, not so much anymore it was dirty very crowded (3 other ships ther at same time) the time it takes to tender back and forth is not worth it. They have nicer stores than most ports but that’s about all you can do without taking a bus or cab.

Disembarkation

3 out of 5
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