I Lounge personnel insolent, deceitful and arrogant
Celebrity Equinox Cruise Review to Caribbean - Eastern
8 Night Eastern Caribbean (Miami Roundtrip)
Sail date: April 15, 2018
Ship: Celebrity Equinox
Cabin type: Balcony
Cabin number: 1076
Traveled as: Couple
Reviewed: 6 years ago
Review summary
Other than the disaster with the island personnel the other people on the ship especially in the restaurants and the room stateroom attendants were excellent guest relations range from average to poor depending on which agent she spoke to things could be run more smoothly with less problems so they would be less complaints and situations that had to be corrected they are trying but nothing seems to improve pEmbarkation
Ship experiences
Food and Dining
Oceanview Café and Bar
Most times an excellent choice of various Foods they can be a problem with seeding especially when you are at Sea and want to eat at the prime time the downstairs dining room is another option because it is so difficult to get seating and a x difficult to find a person to take your drink order
Mast Grill and Bar
Very good hamburgers sometimes the wait is a bit too long but it is a good place to get the burger made the way you want it and if the weather is good you can sit out at the grill itself or take it back to the ocean view dining room
Onboard Activities
Pool
Much too crowded with saving of lounges
Entertainment
Ensemble Lounge
Entertainment is good the Bob Personnel are helpful the biggest problem is the seats are so low they are very uncomfortable on your back for any extended period of time
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Be very careful when you sign up for internet the system says one device will be disconnected when another is accessed when you have a single account this is not true it will automatically open a second account on the second device even though you sign out on the first device and charge you for two devices the island staff will not do anything about it they are insulin arrogant and very unhelpful