Was very disappointed

Celebrity Edge Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 27

Overall rating:

4 out of 5
Celebrity Edge

7 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: December 05, 2021

Ship: Celebrity Edge

Cabin type: Balcony

Cabin number: 9232

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Dissatisfied,I was expecting more from ship. I would give it a a 5 out of 10

Embarkation

2 out of 5
Every cruise I was on before always the people in the suites went first and then handicappers were to be second boarded. Here they told us we would be second pushed us into a hallway and told everyone they could start while we had to wait for pushers.

Ship experiences

Food and Dining

4 out of 5
We ate in BLU every morning and evening. We had only three good dinners off there menu,the rest we ordered from the main dining rooms, breakfast was good and service was grea

Onboard Activities

2 out of 5
The pool was fantastic. Never knew when other activities were

Entertainment

5 out of 5
The ships stage shows were fantastic. We even saw an Elton John impersonator and a band doing Buddy Holly song and stories from that era

Children's Programs

No children

Service and Staff

5 out of 5
All service personal I dealt with were exceptional

Ship Quality

2 out of 5
Not enough bars or lounges. Most chairs were uncomfortable. Staff was always seen cleaning.

Cabin / Stateroom

5 out of 5
We were in Have no complaints about cabin,Room steward wen above and beyond.

Ship tip

Search all menus every day.

Ports of call

Ft. Lauderdale (Port Everglades), Florida Did not visit port

I live in Florida

Nassau, Bahamas Did not visit port

Been there

Costa Maya (Mahahual), Mexico Did not visit port

Been there many times,k

Cozumel, Mexico Did not visit port

Been there

Coxen Hole, Roatan, Bay Islands, Honduras Did not visit port

Been there

Disembarkation

2 out of 5
We had to wait one again for pushers.There was a Large are outside where everyone waiting to be picked up.There were only five benches to sit on and many people with canes and elderly had no place to sit because all the young peple took them
Was this review helpful? 27

10 Comments

Gwbigdog    2 years ago

Oops 😬

Lovecruising054    2 years ago

gatorhotline    2 years ago

Ft Lauderdale always has large percentage of cruisers who need assistance. Have cruised out of there for 20 years with family member with mobility issues. Best plan is to bring a foldable lightweight wheelchair and have able bodied person accompany you to push wheelchair on and off and around the ship. Otherwise, resign yourself to waiting for embarkation and disembarkation. Cruise lines are doing the best they can to get back up to speed. Patience and politeness required. Celebrity does a better job than most lines managing folks who need assistance. You will be better prepared next time. Enjoy your future cruises.

JohnsonL    2 years ago

Our October 2019 cruise on Celebrity Edge was one of our best cruises ever. The onboarding was so fast it was an anti-climax, we had champagne in our hands in about 10 minutes from arrival at the port. The ship never felt crowded so anyone that really likes a lot of crowd action on a ship might find Celebrity Edge too relaxing. We totally enjoyed the great service, the attention we got, and the quality of all the food and drinks. The ship never felt crowded pre covid19 with a full complement of passengers. I can imagine it might have felt a little empty if they're still sailing with reduced capacity. If that is a problem, it is going to be the case with most ships and the ones that are sailing closer to capacity are getting bad marks because social distancing when close to capacity is a challenge for dining and entertainment spaces.

purpl    2 years ago

Sorry your expectations were not met.

cruising2004    2 years ago

Sorry you were disappointed, thanks for sharing.

javawoody    2 years ago

Thanks for the update

AuntPinkie    2 years ago

Appreciate your feedback. Sorry you were treated poorly.

RetiredRay    2 years ago

Well, we shall see what happens next October when we do our first Celebrity.

CruzeFan    2 years ago

Thanks for the review. It sounds like cruising is not for you, or at least until Covid is over. Flexibility and lowered expectations seem to be the key to enjoying a cruise currently. Things are not like they were pre-Covid and may never be again.

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