Not a bad cruise, Very disappointed by United
Celebrity Eclipse Cruise Review to Alaska - Inside Passage
Alaska Hubbard Glacier
Sail date: June 23, 2019
Ship: Celebrity Eclipse
Cabin type: Balcony
Cabin number: 1602
Traveled as: Large Group
Reviewed: 5 years ago
Review summary
The cruise was ok, all in our party enjoyed the trip. United's response to a missing on-board-credit owed to the three couples in our party has still not been answered. United personnel state that the money was paid to Celebrity but they are unable to provide details. Celebrity reports not receiving anything from United and nobody at United seems to know what to do. The package appears to have been a bait-and-switch performed by Laura Monroe prior to her changing positions in the middle of booking this cruise. We are very unhappy with United's handling of the booking.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ports of call
Vancouver (Canada Place), British Columbia