Disappointed. expected more

Celebrity Eclipse Cruise Review to Europe - Western Europe

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 16

Overall rating:

3.7 out of 5
Celebrity Eclipse

12 Night British Isles & French Open (Dublin To Amsterdam)

Sail date: June 07, 2018

Ship: Celebrity Eclipse

Cabin type: Suite

Cabin number: 1612

Traveled as: Large Group

Reviewed: 6 years ago

Review summary

cabin staff was great Specialty restaurants food was just average excursions were disorganized disembarkation was total chaos specially for suite guests. And than getting scolded by the excursion director for making him and our driver wait. Totally unappreciated and uncalled for.

Embarkation

5 out of 5

Ship experiences

Food and Dining

3 out of 5

Michael's Club

4 out of 5

Bartender was the best customer service oriented person in the club. tea and entertainment was good but conceigne was not the best i have experienced.

Luminae

1 out of 5

Too much food and very disorganized

Murano Restaurant

2 out of 5

Lacking tradition French dishes and very poor wine list

Main Restaurant

4 out of 5

one of the best food in the ship wine list on whole ship was very disappointing.

Onboard Activities

3 out of 5

Guest Relations And Excursions

2 out of 5

disorganized and totally confusing

AquaSpa by Elemis

3 out of 5

manicure and foot massage was good but costly.

Service and Staff

4 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Ports of call

Dublin, Ireland

4 out of 5

Le Havre (Paris), France

5 out of 5

Liverpool, England

4 out of 5

Belfast, Northern Ireland

1 out of 5

Dunmore East (Waterford), Ireland

4 out of 5

Cobh (Cork), Ireland

4 out of 5

St. Peter Port, Guernsey, Channel Islands

4 out of 5

Amsterdam, Netherlands

4 out of 5

Disembarkation

1 out of 5
Was this review helpful? 7

2 Comments

AngelaMurphy    6 years ago

I was on it in May and totally loved it. Blu didn't always have food on the menu that I liked but the ocean view cafe made up for that. I booked only one excursion via the shop and have no complaints at all. Disembarkation ran smoothly for me in the aqua class. Will definitely be back soon 😍😁🇮🇪🛳️☘️

janetg2807    6 years ago

I’m a big wine drinker and the wine list was non existed. most disappointing cruise i’ve been on.

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