room from hell

Celebrity Eclipse Cruise Review to Transatlantic


Experience: 7+ cruises
Reviews: 0
Helpful Votes: 8

Overall Rating:

2.0 out of 5
Verified Review

Sail Date: April 17, 2016
Cabin Type: Balcony
Cabin Number: 1024
Traveled As: Family (older children)
Reviewed: 1 year ago

The bedroom was horrible. First the 'PULL OUT BED' was taking the pillows off the couch and LAYING them on the FLOOR. THIS IS A BED??? ARE YOU KIDFING ME!!! The other beds mattress were worn on an angleon both sides. After the first couple of nights sleeping on them I as unable to walk without severe back pain. The people who cleaned the room were not that good. We would leave to come back to unemptied trash baskets and no toilet paper. I have always traveled Celebrity to the position of Elite Member. I am now having second thoughts if I wasted my time. This cruise was the most uncomfortable cruise I have ever been on.I am very unsatisfied with the accommodations that were provided. Again PILLOWS ON THE FLOOR FOR A BED. OH MY GOD. BRING BACK FORMAL NIGHT. 

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5
AS I STATED THE ROOM SUCKED.

Ship Tip

CHECK THE ROOM QUALITY

5 out of 5
5 out of 5
5 out of 5
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