Disappointing change of itinerary
Celebrity Eclipse Cruise Review to Transatlantic
Sail date: April 17, 2016
Ship: Celebrity Eclipse
Cabin type: Balcony
Cabin number: 6209
Traveled as: Couple
Reviewed: 8 years ago
Review summary
We did not visit Bermuda so that we could avoid a storm and this disappointed many passengers especially as we have heard that other cruise ships did dock in Bermuda.
We were also unhappy about the alternative port of call selected as being Le Harvre.
This was a poor alternative considering we could have gone to The Canaries, Madeira, The Azores or ports in Spain and Portugal or even stayed overnight in Lisbon as we only had half a day there.
We also feel Celebrity is cutting back and this was our 7th cruise on Celebrity (and 16th cruise in total) and the 5th cruise on Eclipse and this was not as good as the previous cruises.
We were on the Norwegian Pearl a couple of weeks earlier and that was much better.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
If you have goods confiscated at embarkation don't wait to collect them until you have left the ship as instructed on your debarkation instructions. Ours was not put on the ship in Miami and until I asked for it the night before debarkation no one new it was missing and then it was to late.
Ports of call
1 Comment
noname111 7 years ago
Thank you for posting your review.
As for itinerary changes, this is specifically addressed in the passenger contract. Cruise lines change itineraries when the Captain considers passenger, crew, and ship safety is an issue. The other ships that were in port may have docked before the storm forecast was posted or had worsened. It isn't a cavalier decision to cancel a port.
As for alternative ports, ships can't just cruise into another port unannounced. Lots of behind the scenes negotiations take place. If a port is already at capacity, no more ships are allowed. It could also have been a contractual issue. Who knows. Again, not a casual decision. . . although disappointing for sure.
All the popular cruise lines are making changes (both good and bad). It is a fact of life that we all have to come to terms with if we want to continue cruising.