Wonderful cruise

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 5

Review summary

The cruise experience itself was great. The ball was dropped by AA to the point we almost missed our cruise vacation because of their poor mismanagement. Right out of the gate our flight was delayed by 35 minutes. Once our flight was down and at the gate in CLT, we waited 10 minutes for ground crew to guide our flight in to park. After the flight was parked, we waited another 10 minutes or so long the pilot left to "find someone to move the ramp up to the aircraft". Once our bag was put on the ramp we literally ran from gate E23 all the way to A2 only to find our connecting flight sitting with the ramp still parked next to the flight. AA would not let us board our flight because of their policy of boarding stops 15 minutes before departure. AA knew where we were at all times not only because of tracking their own flights but because the rest of my family and friend were telling the gate attendant where we were. AA couldn't relax their stupid policy of stopping boarding so we could be with the rest of our family and friend. In addition, I paid extra to sit near the front and together. AA put my wife and I in the back and separated us. The rest of my family and friend had to wait 2 hours in FLL baggage claim for us to finally be able to join them. AA is one of the poorest run airlines which was blatantly obvious during covid.

Embarkation

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Ft. Lauderdale (Port Everglades), Florida

San Juan, Puerto Rico

Philipsburg, St. Maarten

Charlotte Amalie, St. Thomas

Puerto Plata, Dominican Republic

Disembarkation

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