Ship needs a good cleaning and refurbishment

Item: Carnival Vista
Rating: 2.1
Author: AZgirl

Carnival Vista Cruise Review to Caribbean - Western

AZgirl

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 19

Overall rating:

2.1 out of 5

7 Night Western Caribbean (Galveston Roundtrip)

Sail date: July 16, 2022

Ship: Carnival Vista

Cabin type: Balcony

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Think twice before using this port and this ship both were very dirty!!!!!

Embarkation

2 out of 5

The staff at the Port for Embarkation were extremely rude to people who were lining up to check in! There was NO Place for people with Disabilities to sit and the terminal itself was extremely dirty!!!!!!!

Ship experiences

Food and Dining

1 out of 5

Poor quality food which was mainly premade and at times the cakes in the buffets were still frozen they use a lot of premade Sysco products which are of poor quality!!

Onboard Activities

2 out of 5

would not use the pool or hot tubs as they were very dirty and after people used them the water was very cloudy.

Entertainment

3 out of 5

Need better singers and musicians seems like it is now hit or miss with Carnival

Service and Staff

3 out of 5

The Cruise Director and the Fun Squad were some of the best we have seen in a while. We found the dining room staff to be very rude if you told them your food was cold or not very good.

Ship Quality

1 out of 5

Ship was very dirty and the public bathrooms were disgusting! They need to do deep cleaning of this boat from top to bottom. The casino slot machines had buttons that were filthy and did not work due to drinks being spilled and sticking the bottoms

Cabin / Stateroom

2 out of 5

Room could use a good cleaning from top to bottom it was dusty and the sofa was stained as well as stains on the wall in areas