First Carnival Cruise and was highly disappointed.

Carnival Venezia Cruise Review to Caribbean - Eastern

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 6

Overall rating:

2.6 out of 5
Verified Review
Carnival Venezia

10 Night Eastern Caribbean (New York Roundtrip)

Sail date: November 20, 2023

Ship: Carnival Venezia

Cabin number: GUAR

Traveled as: Couple

Reviewed: 9 months ago

Review summary

From the time we landed we were hit with obstacles. we were threatened upon arriving at the airport, bus was 2 hrs late picking us up, stood in very long lines just to board the ship. Was hoping to put the phones away and not be bothered with them the time we were on the ship only to find out in order to make dinner reservations or needed to request anything we had to have our phones with us. we were informed that the smoking in the casino would not affect us in our cabin because of the air purifiers they have on the ship, however they were not that good because we were overwhelmed everyday with smoke. I often cruise and love cruising, but this did not leave a favorable taste in my mouth.

Embarkation

1 out of 5
We arrived late due to our Carnival rep not meeting us at the airport on time. Therefore we were held up in a line that was over 2 hrs long to get on the ship.

Ship experiences

Food and Dining

2 out of 5
Main dining room - food often came out cold, not seasoned very bland. We tried the Bonsai Sushi one night (had to pay more for it) but that was the best dining experience we had on the ship

Onboard Activities

1 out of 5
For 3 days at sea both going and coming back there were not alot of options to do on the ship. if we decided to play Bocce ball there were kids everywhere running on the playing area and often picking up the balls we were using. Also, the cruise director did not have different options of games or activities to do on board. Often everything was just repeated.

Entertainment

3 out of 5

Children's Programs

did not travel with kids however the kids on the ship didnt seem to take part in the activies as they were always underfoot.

Service and Staff

3 out of 5
The staff did their best, however the only thing we really received was apologies.

Ship Quality

1 out of 5
This was horrible. The Atrium was very small and tight. The "Smoking Casino" was a nusiance. I am highly allergic to smoke and had to often go through the casino to get from one end of the ship to the other.

Cabin / Stateroom

3 out of 5

Ports of call

Half Moon Cay, Bahamas (Private Island)

3 out of 5

Grand Turk Island

3 out of 5

Amber Cove (Puerto Plata), Dominican Republic

3 out of 5

San Juan, Puerto Rico

4 out of 5

Disembarkation

3 out of 5
this went very quickly as we were escorted off the boat due to being threatened at the time we arrived by the Cruise Representative.
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