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Horrible staff

Carnival Valor Cruise Review to Caribbean - Western

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 32

Overall rating:

3.2 out of 5
Verified Review
Carnival Valor

5 Night Western Caribbean (New Orleans Roundtrip)

Sail date: June 18, 2022

Ship: Carnival Valor

Cabin type: Inside

Cabin number: 8411

Traveled as: Family (older children)

Reviewed: 2 years ago

Review summary

There was some amazing and memorable experiences that was mixed with some of the most unprofessional, and rude behavior by staff that I have endured in my life.

Embarkation

1 out of 5

Ship experiences

Food and Dining

4 out of 5
The food was very good and the staff at the dining room was excellent.

Onboard Activities

1 out of 5
Pools were either closed, dirty or constantly flooded with drunk adults the entire time.

Entertainment

3 out of 5
Adequate.

Service and Staff

2 out of 5
Alchemy bar leader was incredibly rude and hostile. Female Bar tender in casino was horrible and made many off color remarks about patrons. Accented woman at coffee bar on #5 was rude to everyone. Room staff was kind and most bar tenders in #9 floor was very good.

Ship Quality

4 out of 5
Ship was clean.

Cabin / Stateroom

3 out of 5
Was clean but a bit smaller than expected.

Ship tip

Don't do it for more than a couple days. After that the staff just seems to be tired of everyone. It got so had we hardly left our cabin the final couple days of the trip.

Thumbs up

Ports of call

New Orleans, Louisiana

4 out of 5

Costa Maya (Mahahual), Mexico

3 out of 5

Cozumel, Mexico

5 out of 5

Disembarkation

3 out of 5
More organized than embarking
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8 Comments

JMNC2019    2 years ago

I would like to echo OP’s sentiments shared here. Last night of Valor here and this has probably been the worst “staff experience”. The ship is showing her age, the cleanliness and maintenance seems very lacking. But, the rudeness of staff was most pronounced to me. Carnival no longer feels like a good value.
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donf407    2 years ago

Wow have been on several Carnival ships and never experienced anything like that
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GoCCL    2 years ago

Yikes. Never read such a review about crew. Wonder what was going on.
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AuntPinkie    2 years ago

Sorry this crew didn’t meet your expectations.
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WhippetMum    2 years ago

Sorry you didn't enjoy
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Gnstravel    2 years ago

Thanks for sharing
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byhisgrace    2 years ago

Appreciate your feedback
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Gwbigdog    2 years ago

Thanks for sharing
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