Carnival Valor Cruise Review to Caribbean - Western

Contributor Level: Purser

4-6 cruises


Helpful Vote

2 out of 5

very poor customer service

Sail Date: April 02, 2016

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

Departure postponed due to medical emergency, totally understood. Once at terminal, long lines which didn't move for 2 hours, no information given, no food available once aboard at ten pm, dining room had been open earlier for priority passengers, Lido closing down as we got on board, minimal to no choices, immediate safety drill, no food available afterward other than pizza or grill, terribly long lines, luggage not provided til 2 am, very noisy at that time.

Cabin / Stateroom
Embarkation and Disembarkation
Ship Quality
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Service and Staff
Food and Dining


More information prior to boarding, food available for all late boarding passengers

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