Carnival Valor Cruise Review to Caribbean - Western

Contributor Level: Purser

Experience
4-6 cruises

Review
1

Helpful Votes
0

2 out of 5

very poor customer service

Sail Date: April 02, 2016

Reviewed: 7 months ago

Traveled As: Couple

Room Type: Balcony

Departure postponed due to medical emergency, totally understood. Once at terminal, long lines which didn't move for 2 hours, no information given, no food available once aboard at ten pm, dining room had been open earlier for priority passengers, Lido closing down as we got on board, minimal to no choices, immediate safety drill, no food available afterward other than pizza or grill, terribly long lines, luggage not provided til 2 am, very noisy at that time.

Cabin / Stateroom
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
Entertainment
Service and Staff
Food and Dining

Tip

More information prior to boarding, food available for all late boarding passengers



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