very poor customer service
Carnival Valor Cruise Review to Caribbean - Western
7 Night Western Caribbean (Port Canaveral Roundtrip)
Sail date: April 02, 2016
Ship: Carnival Valor
Cabin type: Balcony
Cabin number: 7360
Traveled as: Couple
Reviewed: 8 years ago
Review summary
Departure postponed due to medical emergency, totally understood. Once at terminal, long lines which didn't move for 2 hours, no information given, no food available once aboard at ten pm, dining room had been open earlier for priority passengers, Lido closing down as we got on board, minimal to no choices, immediate safety drill, no food available afterward other than pizza or grill, terribly long lines, luggage not provided til 2 am, very noisy at that time.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
More information prior to boarding, food available for all late boarding passengers
Ports of call
Mahogany Bay, Roatan, Bay Islands, Honduras