Very good vacation, but the staff needs work

Carnival Valor Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 25

Overall rating:

4 out of 5
Verified Review
Carnival Valor

7 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: May 16, 2015

Ship: Carnival Valor

Cabin type: Oceanview

Cabin number: 1354

Traveled as: Couple

Reviewed: 9 years ago

Review summary

The Valor is one of our favorite ships.  However, this cruise it seemed at times that crew did not care about the service they provided.  This is a big change from the past experiences we have had on the Valor.  The ports were all great except for Belize.  We found Belize to be dirty and did not safe there.

Ship experiences

Food and Dining

5 out of 5
Carnival's food in the dinning room was fantastic as usual. The Lido deck could be improved.

Entertainment

5 out of 5
The shows and comedy is very entertaining and well worth making an effort to get to.

Service and Staff

3 out of 5
Staff attitude needs work

Ship Quality

5 out of 5
the ship was very clean and well maintained.

Cabin / Stateroom

3 out of 5
The room attendant left a lot to be desired. She had to be asked for everything, including fresh towels.

Ship tip

If you need help in the Fun Shop, find Rosy, she is a terrific sales person and goes out of her way to please the guests.

Ports of call

Port Canaveral, Florida

5 out of 5
A short trip up 95 to the Daytona Speedway or stay at the Cocoa Beach Hotels before the cruise and enjoy Cocoa Beach

Cozumel, Mexico

5 out of 5
The best snorkeling in the western Caribbean. Visit Playa Maya Resort when you stop there. Do not go to La Casa En La Playa. The beach is all jagged rocks all the way out. It was impossible to get to the water. The pool was low on water and the filter was not running. It was dirty, cloudy and had bugs swimming around in the water. was obvious there was no cleaning of the water.

Belize City, Belize

1 out of 5
Do not go to the port. It is dirty and we did not feel safe. Take an excersion that picks up right at ship without having to tender to the port. Starfish Cay is a great trip. They provide great service and good food and drinks.

Mahogany Bay, Roatan, Bay Islands, Honduras

5 out of 5
You must go to the Mayan Princess Resort. It is a beautiful property and the service is top notch. The food and drinks are high quality and plentiful.

Costa Maya (Mahahual), Mexico

5 out of 5
The Jungle Beach Break is a great trip. The service is very good. Ask for Jose, he will keep your glass full all day. The drinks are high quality and plentiful.
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