Carnival Valor Cruise Review to Caribbean - Southern

Contributor Level: Purser

Experience
4-6 cruises

Review
1

Helpful Votes
2

3 out of 5

Give the staff some happy pills, please!

Sail Date: April 04, 2015

Reviewed: 1 year ago

Traveled As: Family (young children)

Room Type: Oceanview

Cabin: Cabin no.

While the experience was average, the staff for the most part looked moderately miserable.  There's nothing worse than going on vacation and feeling like a burden to those employed to help you.

I can count on one hand the smiles I saw on the bar staff, wait staff and housekeeping.  Our cabin steward did smile a few times, so I was grateful for that. Perhaps he enjoyed my bikini?

A few too many bartenders waved me off when I asked to be served after waiting patiently a full 5 minutes before getting any eye contact for a refill of my non-alcoholic drink. They seemed overwhelmed and not at all shy about demonstrating their frustrations on guests.

Carnival is the "walmart of cruise lines," I get it, but I was disappointed that the staff also looked so very disappointed to be there.  The experience left me wondering if the superb, high-value cruise experience is out there on the "royal caribbean."

Also of note: half the treadmills in the gym are broken; the basketball court has no schedule, so your kids have to bully their way into getting any time on the court; don't bother ordering the soda package because it takes forever to get the bartenders to refill your cups; ice is a MAJOR component in alcoholic beverages that average $8.95 each - you really need to be aggressive reminding wait staff to "cool it" on the ice.

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Service and Staff
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Tip

For example: The Serenity Decks for adults--great R & R. Our favorite part of the ship!



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