Carnival Triumph Cruise Review to Caribbean - Western

Third Mate

Experience
4-6 cruises

Reviews
2

Helpful Vote
1

3 out of 5

Suddenly Disappointed....

Sail Date: October 01, 2015

Reviewed: 1 year ago

Traveled As: Family w/older children

Room Type: Suite

I love Carnival and I love the Triumph....I've been on the Triumph a total of 5 cruises, 2 before the fire and 3 after....the last two cruises the quality of the food in the main dining room has been very disappointing....no flavor and not always the correct temperature. But my BIGGEST disappointment came from the quality of service from the staff....The one sure thing I could ALWAYS brag on the Triumph was the outstanding service. This was not the case this time. Staff members in the Casino were rude and unhelpful.....room service had issues of answering their phones, late deliveries on pre-set orders, or no deliveries at all when items had been requested. No matter what has ever gone wrong on the Triumph, the staff has always been exceptional.....until now. Bring on the rotation....
 

Cruise Photos

Cabin / Stateroom
LOVED, LOVED, LOVED my first experience in a suite!!! Can't wait to do it again!!!
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Entertainment
Service and Staff
Casino staff was rude, Room service was late, if it showed up at all.
Food and Dining
MDR was a complete disappointment...No flavor, service was incredibly slow, wrong food brought, items forgotten. Lido deck was dining
Galveston, Texas
Cozumel, Mexico
LOVE going to Mr. Sancho's All Inclusive Resort!!! The snorkeling through them was outstanding!!! The service, food, & drinks are the BEST!!!


Was this review helpful? 1

Be the first to comment


Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Anonymous



*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top