Gold Card Holder

Carnival Sunshine Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 2

Overall Rating:

2.0 out of 5
Verified Review
8 Night Eastern Caribbean (New York Roundtrip)
Sail Date: July 20, 2016
Ship: Carnival Sunshine
Cabin Type: Balcony
Cabin Number: 8309
Traveled As: Family (older children)
Reviewed: 1 year ago

I was disappointed in our Carnival Sunshine cruise. I am a Gold Card Holder and have been on several cruises with Carnival. This was by far the worst. I have never been to Guest Services so many times on a cruise in my life. I understand that things happen but when I went to Guest Services the reps were so rude and made you feel like you weren't important and did not help at all without attitude. Also, we were promised a "casino rate with casino credit" when I booked in January for a July cruise. I literally had to "fight" for the casino credit and NEVER got it even though I had the email stating that we were entitled to it. Back and forth between casino and guest services, each claiming that they "had nothing to do with it" and we should go speak to the other. I even called my travel agent and spoke to "Carnival" while I was on board, to no avail. The ONLY enjoyable crew we had were in the dining room. Raj and Non...you rock!! Thank you for making our dinners together the best times on the ship! 

 

 

Food and Dining

5 out of 5
Raj and Non you rock!!! Early dining!!

Onboard Activities

5 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
Cabin was very tight for 3 people but our Steward was awesome!

Ship Tip

If you are traveling with someone who has trouble walking, bring your OWN wheelchair. We didn't and disembarkation was the WORST waiting for someone to take my Mom off the ship!!! We would still be there if it weren't for my Mom taking her time with her walker and being a trooper!!

5 out of 5
5 out of 5
Was this review helpful? 2

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other Reviews Of This Sailing





*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top