frustrating cruise
Carnival Sunshine Cruise Review to Caribbean - Eastern
8 Night Eastern Caribbean (Port Canaveral Roundtrip)
Sail date: February 13, 2016
Ship: Carnival Sunshine
Cabin type: Balcony
Cabin number: 8124
Traveled as: Family (older children)
Reviewed: 8 years ago
Review summary
had to spend 6 of the 8 days at guest services 1/2-1 hr each time to try and straighten out my billing account and picture on sign & sail account to no avail ! promise were made by guest services personnel each day that account was corrected (never happened) credit of 1 day cheers packaged was to be given on my account last day due to inconvenience of dealing with guest services every day never happened! credit of $150 never showed up on my account but rather my sons?
this was my 4 th cruise 2 on royal caribbean and 2 on carnival and i can assure you this will be my last on carnival!
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
ship was sold out and could not handle full capacity,lines for everything! ship is old and i was told going to dry dock this may to be refurbished!