frustrating cruise

Carnival Sunshine Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 0

Overall Rating:

2.0 out of 5
Verified Review
8 Night Eastern Caribbean (Port Canaveral Roundtrip)
Sail Date: February 13, 2016
Cabin Type: Balcony
Cabin Number: 8124
Traveled As: Family (older children)
Reviewed: 1 year ago

had to spend 6 of the 8 days at guest services 1/2-1 hr each time to try and straighten out my billing account and picture on sign & sail account to no avail ! promise were made by guest services personnel each day that account was corrected (never happened) credit of 1 day cheers packaged was to be given on my account last day due to inconvenience of dealing with guest services every day never happened! credit of $150 never showed up on my account but rather my sons?

this was my 4 th cruise 2 on royal caribbean and 2 on carnival and i can assure you this will be my last on carnival!

Food and Dining

1 out of 5
late dinning sucks and my time dinning had wait list of 1500

Onboard Activities

3 out of 5

Entertainment

1 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5
guest service personnel was a joke could not straighten out my account and their promise of issuing credit did not happen.all other service personnel was very good!

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
excellent service

Ship Tip

ship was sold out and could not handle full capacity,lines for everything! ship is old and i was told going to dry dock this may to be refurbished!

5 out of 5
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