Poor Customer Service on the ship and one swimming pool for 3,000+ passengers...what?

Carnival Sunshine Cruise Review to Caribbean - Eastern

Experience: 2-3 cruises
Review: 1
Helpful Votes: 7

Overall Rating:

2 out of 5
Verified Review
7 Night Eastern Caribbean (Port Canaveral Roundtrip)
Sail Date: July 26, 2014
Ship: Carnival Sunshine
Cabin Type: Balcony
Cabin Number: 8265
Traveled As: Family (young children)
Reviewed: 3 years ago

Poor Customer Service on the ship and one swimming pool for 3,000+ passengers...what? The service is lacking big time. Excellent destinations, but horrible service on the ship. The dining, was nothing better than your typical Golden Corral Buffet restaurant. Room steward did nothing special only the bare minimum. One pool for 3,000+ passengers. Give me a break!!! The employee moral on the ship is sad. Tells me there is poor management.

Food and Dining

1 out of 5

Onboard Activities

3 out of 5


3 out of 5

Children's Programs

5 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Ship Tip

Stay away from this ship! Sad, being that the destinations are great!

3 out of 5
Stay in Orlando the night before and book VIP Executive Limo to drive you to the port.
5 out of 5
Go to the Atlantis, but don't book through the ship.
5 out of 5
Linguist Bay/Smith Bay for the best beach day ever and Maegan's Bay for the amazing view.
5 out of 5
El Morro
5 out of 5
Bohio Bay
Was this review helpful? 7

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other Reviews Of This Sailing

*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top