Poor Customer Service on the ship and one swimming pool for 3,000+ passengers...what?

Carnival Sunshine Cruise Review to Caribbean - Eastern

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 8

Overall rating:

2 out of 5
Verified Review
Carnival Sunshine

7 Night Eastern Caribbean (Port Canaveral Roundtrip)

Sail date: July 26, 2014

Ship: Carnival Sunshine

Cabin type: Balcony

Cabin number: 8265

Traveled as: Family (young children)

Reviewed: 7 years ago

Review summary

Poor Customer Service on the ship and one swimming pool for 3,000+ passengers...what? The service is lacking big time. Excellent destinations, but horrible service on the ship. The dining, was nothing better than your typical Golden Corral Buffet restaurant. Room steward did nothing special only the bare minimum. One pool for 3,000+ passengers. Give me a break!!! The employee moral on the ship is sad. Tells me there is poor management.

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5


3 out of 5

Children's Programs

5 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Ship tip

Stay away from this ship! Sad, being that the destinations are great!

Ports of call

Port Canaveral, Florida

3 out of 5
Stay in Orlando the night before and book VIP Executive Limo to drive you to the port.

Nassau, Bahamas

5 out of 5
Go to the Atlantis, but don't book through the ship.

Charlotte Amalie, St. Thomas

5 out of 5
Linguist Bay/Smith Bay for the best beach day ever and Maegan's Bay for the amazing view.

San Juan, Puerto Rico

5 out of 5

Grand Turk Island

5 out of 5
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