Carnival going down

Item: Carnival Sunrise
Rating: 2.8
Author: JeremySeth

Carnival Sunrise Cruise Review to Caribbean - Western

JeremySeth

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 18

Overall rating:

2.8 out of 5

4 Night Western Caribbean (Miami Roundtrip)

Sail date: August 04, 2022

Ship: Carnival Sunrise

Cabin type: Balcony

Cabin number: 6363

Traveled as: Family (older children)

Reviewed: 2 years ago

Review summary

I am a gold VIFP member with Carnival so I am not a newbie to cruising or Carnival but I believe that this will be my last cruise with Carnival. The ship condition, guest relations, wait staff, food quality, and entertainment options have all gone way down. This might be with all companies but defiantly with Carnival. To top it off, we accidently left out dirty clothes laundry bag in our cabin and the post cruise experience is awful. There is no one from Carnival interested in talking to you about any post cruise issues and the company that handles lost and found is even worse. Needless to say as of this review a month and a half later we have still not recovered hundreds of dollars of clothes that we let behind. In my option these items should have been found and returned by now. It was lest in a locked cabin. No question who they belong to and should have be an easy locate and return.

Embarkation

3 out of 5

Embarkation was delayed. Cramped in terminal waiting to board

Ship experiences

Food and Dining

2 out of 5

Food quality is slipping and has been the past few cruises.

Onboard Activities

2 out of 5

Lets say a lack of activates. Probably caused by staff shortage, I was disappointed in what was available especially during sea day

Entertainment

2 out of 5

Stage shows were sub par. Musicians about par and DJ know how to hit play but no MC talent to get people entertained

Children's Programs

2 out of 5

My 2 children visited for a few hours and didn't want to go back

Service and Staff

3 out of 5

Average. Room steward did a good job but other onboard service and staff was well below average

Ship Quality

1 out of 5

Many places around the ship showed signs of its age. Rust, broken items and the windows were filthy. Some so bad you could see through them

Cabin / Stateroom

4 out of 5

Clean and comfortable

Ship tip

Book a newer ship or better cruise line

Thumbs up

Ports of call

Miami, Florida

2 out of 5

Key West, Florida

3 out of 5

Cozumel, Mexico

4 out of 5

Disembarkation

4 out of 5

no issues out the norm. Crowded and seemingly unorganized

7 Comments

JayEs 2 years ago

They have such a short time to get the ship ready for the next sailing, that I think a laundry bag full of dirty clothes is either going in the trash or lumped in with the sheets and towels to get laundered. And once it gets to the laundry service with no tag, it'll go in the trash. I worry that I'll forget my passport or wallet.

Thumbs Up 0

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Gwbigdog 2 years ago

Thanks for sharing your cruise. Oops

Thumbs Up 0

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javawoody 2 years ago

yOU left the clothes, why blame carnival?

Thumbs Up 5

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Frogboo95 2 years ago

Sorry you left your clothes. I have before, but I blamed myself. Best of luck with whatever new Cruiseline you choose.

Thumbs Up 4

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AuntPinkie 2 years ago

Appreciate your feedback. As far as your “laundry bag” left behind. If it’s difficult to locate it might be because of the type of bag. We use a plain plastic bag that might look like a trash bag. There are people who throw a bag of clothes away at the end of a cruise (I personally can’t imagine doing that). Hope yours wasn’t considered something to be thrown away and you get it returned.

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picalo 2 years ago

I hope Carnival can get back on track. I know they are hurting from the pandemic but maybe they'll rebound some day.

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CruzeFan 2 years ago

Thanks for the review. There are lots of cruise lines out there and I’m sure you’ll find one that is for you.

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