Amazing experience

Item: Carnival Splendor
Rating: 4.9
Author: sachimr323

Carnival Splendor Cruise Review to Mexico

sachimr323

Contributor Level: Purser

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 12

Overall rating:

4.9 out of 5

Verified Review

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: June 22, 2019

Ship: Carnival Splendor

Cabin type: Balcony

Cabin number: 1114

Traveled as: Family (young children)

Reviewed: 5 years ago

Review summary

Cruise trip was fun and will be back again. The effy jewelry store was one of the worst experiences we had. They sold us the items which were priced way higher than the stores outside and the customer support from EFFY is the worst. They do not know how to talk to their customers. Very rude and unprofessional.

Embarkation

5 out of 5

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Long Beach (Los Angeles), California

5 out of 5

Cabo San Lucas, Mexico

5 out of 5

Puerto Vallarta, Mexico

4 out of 5

Disembarkation

5 out of 5

6 Comments

GerryBCruisin 3 years ago

Thank you for taking the time to share your review of the Carnival Splendor.

Thumbs Up 0

Flag

cruiseplayer 5 years ago

The gift shops , the jewelry shop , liquor , and smokes are always more expensive than on one of the islands , when the ship says they will match price if found at a lower price is a bunch of Bull! I have gone on with receipts that were much lower and the gift shop always says. How do we know you didn't make up that receipt , smokes , and booze are still the cheapest in Cozumel , st Thomas , and San Juan , always .

Thumbs Up 0

Flag

willwork4cruz 5 years ago

Note to self: if I decide to go into a store and find the employees are rude and then I decide to buy items that are overpriced, then I try to return the items, I shouldn't be surprised the employees are still rude.

Thumbs Up 1

Flag

deb4227 5 years ago

Wow Summerholiday, “Cruise Director”, that is a crappy response. How about a little customer service in your response. Consumers know they don’t have to buy something if they don’t want to. That doesn’t mean they can’t express how rude they were there. I was also on that same ship & I agree, the employees in that store are rude, obnoxious, and pushy.

Thumbs Up 1

Flag

Summerholiday 5 years ago

You don't have to buy ? Especially if your treated bad as you say you where ...you need to put people in there place your the customer regardless if you find someone rude then tell them you don't appreciate them and there attitude... and don't buy the choice is yours .. it's no good to come back and then complain and spoil your vacation....

Thumbs Up 1

Flag

jdwoodworth 5 years ago

Thanks for sharing

Thumbs Up 0

Flag

Other reviews of this sailing

Mexican Riviera

Excellent

2019 Annual Family Cruise