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Carnival Splendor Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 40

Overall rating:

4.5 out of 5
Verified Review
Carnival Splendor

8 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: October 14, 2017

Ship: Carnival Splendor

Cabin type: Suite

Cabin number: 7248

Traveled as: Couple

Reviewed: 4 years ago

Review summary

Loved the cruise. Besides problems at embarkation, customs at debarkation, and lousy internet connections, overall a good time. Wished we could have had dinner in the Specialty dining room, but hopefully my recommendation for reminding cruisers of their reservations will be taken under consideration.

Embarkation

2 out of 5
Embarkation kinda sucked. We were Priority Passengers, when we got there there were no signs to any Priority Line. We waited in line with the rest of the passengers for about 15 minutes when finally someone came out and led the Priority Passengers around the line to the Priority Line hidden far down around a corner. Needed better signage. Then after that, trying to get on the ship was a disaster as something happened to the computer connections. Had to wait in line again to get on the ship.

Ship experiences

Food and Dining

4 out of 5
Food and drinks were excellent. Only problem was, we had reservations for the Specialty restaurant. We thought it was for Thursday night, but it was actually for Wednesday night. Every other cruise we've been on there has always been a reminder card put in our mailbox the day of the reservation. This time, none. They left a message on our cabin phone. We don't look at the cabin phone as we use our cells. We missed our reservation, and couldn't be accommodated any other night. Yes, the red light was on, on our phone, but it wasn't blinking so we just ignored it. PLEASE go back to putting a reminder card in guest's mailboxes.

Onboard Activities

4 out of 5
Adult pool was great, but definitely needs to be bigger. There was music everywhere. Couldn't find a nice quiet spot to have a cocktail without music blasting. Just my opinion, but I don't think there needs to be music everywhere, all the time.

Service and Staff

5 out of 5
All the staff were extremely pleasant.

Ship Quality

4 out of 5
Most areas were clean an well kept. As for the design - there needs to be water and ice stations outside by all the pools so swimmers don't have to get dressed to enter the dining room to re-fill there containers. Perhaps an ice cream station outside of the dining room. Another issue was the internet connections. They sucked, even at the ship's internet cafes. If men can be put on the Moon, Carnival should be able to have great internet connections on their ships. Went into the ports just to get a decent internet connection!

Cabin / Stateroom

5 out of 5
Loved the suite.

Ship tip

Expect lousy internet connections.

Ports of call

Ocho Rios, Jamaica

5 out of 5
Just had lunch at Margaritaville. Great time was had by all.

George Town, Grand Cayman

5 out of 5
No excursion. Another lunch at Margaritaville.

Cozumel, Mexico

4 out of 5
No excursion. Another lunch at Margaritaville.

Disembarkation

3 out of 5
The process from the ship went smoothly. Then you get to customs. What a disaster. There were about 3000 people coming off a ship and there were two, maybe three agents working. REALLY???
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