Not my best experience!!!

Carnival Splendor Cruise Review to Caribbean - Eastern

Cruises: 4-6 cruises
Reviews: 4
Helpful Votes: 76

Overall rating:

3 out of 5
Verified Review
Carnival Splendor

7 Night Eastern Caribbean (Miami Roundtrip)

Sail date: January 15, 2017

Ship: Carnival Splendor

Cabin type: Oceanview

Cabin number: 1427

Traveled as: Large Group

Reviewed: 7 years ago

Review summary

The cruise itself was nice. My issue was that this cruise was for my anniversary and my wife's birthday. I went to guest services on the day before my wife's birthday and was informed that i could order a cake the next day at 5:30. On the day of her birthday after returning to the ship, I was told I couldn't order a cake for that day. So I was extremely disappointed that I couldn't have a cake for her on her birthday. I also traveled with 10 other people. I've never seen so many mistakes with charges to accounts that had to be fixed. This cruise experience was the worst and I think I'm going back to Royal Caribbean on my next trip.

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5
Only issue was with the guest services staff and me being misinformed about a birthday cake.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Grand Turk Island

3 out of 5

San Juan, Puerto Rico

3 out of 5

Charlotte Amalie, St. Thomas

3 out of 5

Amber Cove (Puerto Plata), Dominican Republic

3 out of 5
Was this review helpful? 9

1 Comment

ctav    7 years ago

Maybe you should from one Carnival cruise line to another Carnival Cruise line.

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