Oppressive selling on ship
Carnival Splendor Cruise Review to Caribbean - Western
7 Night Western Caribbean (Miami Roundtrip)
Sail date: November 27, 2016
Ship: Carnival Splendor
Cabin type: Oceanview
Cabin number: 1262
Traveled as: Couple
Reviewed: 7 years ago
Review summary
I encountered oppressive up selling on board the ship. Initially on the first day, was pushed by the spa to buy admission to facilities. Ok, so I decided to buy one because we wanted to use the steam room, saunas, thermal bath and scrub room. Got charged twice for the service and the facility was either not working (the steam-room) or the sauna was not hot enough. The scrub room was always full. Bought a beverage package for unlimited bubbles which I thought would include bottled water and it did not (waste of money). Paid for all my excursion on-line prior to leaving but got charged for one twice. Casino staff was rude and the cashier (a young Asian girl) was extremely rude and gave me the wrong change then began to insult me when I pointed out her mistake until I stated, "Are you going to give me my requested change or are you just going to be rude." In the piano bar they had a mucisian named Jonathan or john as he was called who could not play a song through completion and then was rude to the patrons who pointed out his limited song ability. Also the wait staff there was almost invisible. Much money wasted on services that did not meet expectations or you could not use. Usually sail on Celebrity but thought I would try Carnival out but never again. Best part of the cruise was the food.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Stay away from the Spa!
Ports of call
Mahogany Bay, Roatan, Bay Islands, Honduras