Oppressive selling on ship

Carnival Splendor Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 39

Overall rating:

2 out of 5
Verified Review
Carnival Splendor

7 Night Western Caribbean (Miami Roundtrip)

Sail date: November 27, 2016

Ship: Carnival Splendor

Cabin type: Oceanview

Cabin number: 1262

Traveled as: Couple

Reviewed: 7 years ago

Review summary

I encountered oppressive up selling on board the ship. Initially on the first day, was pushed by the spa to buy admission to facilities. Ok, so I decided to buy one because we wanted to use the steam room, saunas, thermal bath and scrub room. Got charged twice for the service and the facility was either not working (the steam-room) or the sauna was not hot enough. The scrub room was always full. Bought a beverage package for unlimited bubbles which I thought would include bottled water and it did not (waste of money). Paid for all my excursion on-line prior to leaving but got charged for one twice. Casino staff was rude and the cashier (a young Asian girl) was extremely rude and gave me the wrong change then began to insult me when I pointed out her mistake until I stated, "Are you going to give me my requested change or are you just going to be rude." In the piano bar they had a mucisian named Jonathan or john as he was called who could not play a song through completion and then was rude to the patrons who pointed out his limited song  ability. Also the wait staff there was almost invisible. Much money wasted on services that did not meet expectations or you could not use. Usually sail on Celebrity but thought I would try Carnival out but never again. Best part of the cruise was the food. 

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Children's Programs

1 out of 5

Service and Staff

3 out of 5
My stateroom steward and the staff were extremely friendly and were always anticipatory of my needs. Best staff there.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
My Stateroom Steward Pan was the best!

Ship tip

Stay away from the Spa!

Ports of call

Miami, Florida

3 out of 5

Cozumel, Mexico

3 out of 5

Belize City, Belize

3 out of 5

Mahogany Bay, Roatan, Bay Islands, Honduras

5 out of 5

George Town, Grand Cayman

5 out of 5
Was this review helpful? 39

9 Comments

glomarrone    7 years ago

I hope that your next cruise is a better one for you.

ctav    7 years ago

Maybe they tried to sell him a bridge in Brooklyn 

BAK1061    7 years ago

It would certainly be aggressive

ctav    7 years ago

Originally posted by: BAK1061

For the right price you could have had the ship

Right. They say you can buy anything you want for the right price. 

Would that be oppressive selling?

BAK1061    7 years ago

For the right price you could have had the ship

ToddTheCruiser    7 years ago

Originally posted by: ctav

After 2019 your worries over the oppressive selling will be gone unless you want to sail on P&O

Why would the line stop oppressive selling?  I totally ignore all the shops anyway.

ctav    7 years ago

After 2019 your worries over the oppressive selling will be gone unless you want to sail on P&O

noname111    7 years ago

Thank you for posting your review. Hope you don't give up on cruising. Try other cruise lines to see which suits your desires more.  

TERRI1962    7 years ago

Best part of the cruise was the FOOD yeah score one for the CHEF,    Sounds like you had a rough one sorry for that , hate wasting hard earned money and paying for poor service ,  good luck on your next adventure....

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