Enough Carnival for us

Carnival Splendor Cruise Review to Mexico

Contributor Level: Purser
Experience: 7+ cruises
Reviews: 2
Helpful Votes: 3

Overall Rating:

1 out of 5
7 Night Mexican Riviera (Los Angeles Roundtrip)
Sail Date: January 06, 2013
Ship: Carnival Splendor
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 5 years ago
Left port one hour late, all food lines had been shut down already so nothing to eat until supper at 6PM. Itinerary had been changed due to the boat sucking up a fishing net on the previous cruise. They left port with a broken boat. Now we would have one day in Cabo and two in Puerto Vallarta - apparently the only place the boat could be fixed. Two days turned into three days with no communication as to why we were still in port until 9:00 AM. Now arrival back to Los Angeles would be Monday instead of Sunday. 3000+ people on the boat with most having to now change their return home travel plans. 3 phone lines going out and 6-8 computers for 3000 people to try to get ahold of family and airlines. My husband spent one whole day in line for a computer and I spent one whole day in the cabin trying to get a line out on the phone. What the crew called our "free day at sea" ended up costing us $700 in new airline tickets and a $250 fee on the first set of airline tickets. Carnival says they will reimburse $200. Thanks for that. The food was pretty inedible. Most of it was cold except the yogurt and lettuce - they were nice and warm. Crab cakes were actually spoiled, prime rib was cold - not room temp even - cold. The eggs are reconstituted. Bar wait service was nearly non-existent after 2PM and they charge you for 2 shots of alcohol if you order a one shot drink in a tall glass, rather than a small glass. Entertainment was not worth going to, the band was not any good. Staff were non-responsive about the issues and officers were difficult to find with nothing to say to you anyway. Disembarkation was a chaotic mess with 3000 people jammed into crowded waiting areas with no communication as to why.

Food and Dining

1 out of 5
basically inedible and tasteless

Onboard Activities

1 out of 5
stupid - the usual hairy chest contest thing


1 out of 5
nothing worthwhile

Children's Programs

did not use

Service and Staff

1 out of 5
housekeeping was excellent, the rest were sad and depressed looking

Ship Quality

3 out of 5
ugly pink decor EVERYWHERE

Cabin / Stateroom

3 out of 5

Ship Tip

Probably will not sail on Carnival again. This was the only vacation I was glad was finally over.

3 out of 5
only at the airport so not much to say
5 out of 5
beautiful place
5 out of 5
beautiful place
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