Nice ship - cruise exerience not great

Carnival Splendor Cruise Review to Mexico

Cruises: 7+ cruises
Review: 1
Helpful Votes: 45

Overall rating:

3 out of 5
Verified Review
Carnival Splendor

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: March 27, 2011

Ship: Carnival Splendor

Cabin type: Balcony

Traveled as: Large Group

Reviewed: 13 years ago

Review summary

The ship itself if ver y nice, despite all the pink! The layout is somewhat confusing as you cannot walk straight through on several decks, but the decor is fun and inviting. The dining room staff was second to none and the food (although way too much) was very good. The rooms were nice and always clean. The gym and spa areas were too small but nice. The showers in the spa area are terrible - no water pressure, the hot/cold indicators are backwards..very frusterating. Our biggest issue was the reduction of a port day. We were told very shortly after we left Long Beach that the ship had to return due to a sick passenger. This ultimately cancelled one day in port which was very upsetting. The cruiseline refunded everyone's port charges of 8.65 each which quite frankly, was insulting. They should have done more. While a sick passenger is a difficult situation, we felt that Carnival could have done more to compensate the other 3000 guests who paid to see 3 days in Mexico. 6 days on a cruiseship is too long. Further, the constant harassement by bar staff to purchase their expensive drinks was not only frusterating, it actually ruined our trip. We had several kids in our group of all ages. On the upside, they did enjoy their respective kids clubs.

Ship experiences

Food and Dining

5 out of 5
The dining room staff were the highlight of our trip.

Entertainment

3 out of 5
Average entertainment. The comedian JeROME was hilarious.

Children's Programs

5 out of 5
We have kids in all age groups that used the kids programs. They all enjoyed them especially the 15year old in Club O2.

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
Very nice stateroom attendants

Ports of call

Puerto Vallarta, Mexico

5 out of 5
downtown shopping. Very fun

Cabo San Lucas, Mexico

5 out of 5
Amazing beach. Fun beach vendors. Great beer and food. Loved every minute.
Don't Miss: the beach

Pros: the dining room staff

Cons: only 2 ports

Recommends Carnival Splendor? No.

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