This was our third time on the Spirit. We love the crew, Stu the Cruise Director and the wonderful captain. The shows were good and new Australian touches were being added. There was construction in the middle of the night that we had to complain about but overall we loved it. Jessie and Show Band were the highlight.
The ship and decor seemed dated and worn. The food overall was just satisfactory, nothing spectacular. The entertainment was a little boring and their biig show night we had seen the same exact show on the cruise we took the year before on a differnt ship. The rooms were clean and the staff was friendly. The obstructed view balcony was wonderful! Our view was great, the only obsturction was if you wanted to look straight down. We sat on our balcony all day while cruising Glacier Bay day. We felt like we could just reach out and touch the glaciers and we could hear everything the naturalist said.
The ship was in good standing on cleanliness and what it had to offer. The crew was rude and non helpful especially the Customer Service desk. This was the next to last cruise that the Spirit will do in Alaska before heading to its new home in Australia and it showed. I know they have to deal with many people at once but you never let go your customer service priorities and be lifeless and non helpful in your dealings with the passengers. They also need to make sure their crew have a good handle on issues that arise and not give out inaccurate information.
We were very happy and impressed with the crew. If there are problems with the personnel, then we can't believe the cruise would be enjoyable. Meals, rooms, entertainment and decor were all wonderful. We were very delighted with our cruise experience!!!
This was mine and my wife's first cruise ever. Wasn't sure what to expect, but we know when we have good service and bad food. Every employee on the ship was very helpful and willing to help. We really liked our stateroom steward, Angel, and our waitress Paramita. Some of the best services we've received. The breakfast was terrible. it looked and tasted like it was cooked and stored from the previous cruise and then microwaved to heat it up. Dinners on the other hand were excellent. Never had a problem with the food. The buffet is hit or miss for lunch, but if the dining room is open for lunch I would recommend going there instead. The activities were kind of boring. Definitely geared toward the older crowd. Lots of bingo and trivia multiple times throughout the day. It would've been better to have more music or shows or activities. Overall, we had a great time and would cruise to Alaska again, but we would for sure try a different ship or cruise line.
The Carnival Spirit was a great ship. The cleanliness was a welcome surprise. Our room was wonderful, the only way to travel to Alasaka is with a balcony room!! We were able to see so much of the beauty our our own window and not have to fight the crowd on the upper decks.
the budjet for the cruise director has GOT to be a joke! in 7 nights 2 shows? also he STRONGLY downplayed Vancover and it was one of the best stops. he told us the streets would be all rolled ua and everyone closed we could have had a wonderful meal at many places and still seen the castle and alot more of this beautiful city. he didnt lie as much as a lie of ommision!
This cruise was really so nice. Compared to the other cruises I've had it was well organized and a relaxing experience as were all of my other Carnival cruises. The only thing that needed improvement was the meal service in the main dining room. Our meals were always delivered luke warm or cold, never hot. Our last meal arrived 45 minutes after we were seated. Our hostess was very polite and courteous. We felt badly for him because he was giving his all. Our stateroom attendant was super excellent. Our excursions were very much fun except the one in Canada.
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