TRAPPED AT SEA

Cruises: 7+ cruises

Review: 1

Helpful Votes: 36

Review summary

THE ITINERARY GIVE YOU THE ILLUSION , YOU ARE IN ACAPULCO FOR TWO DAYS, YOU ARE THERE ONLY 12 HOURS. WHEN WE ARRIVED IN ACAPULCO , WE ARE TOLD NUMEROUS TIMES THAT ITS VERY DANGEROUS BY THE CRUISE DIRECTOR !!!!!!. DO NOT GET OFF THE SHIP OR GO INTO TOWN UNLESS YOU PURCHASE AN EXCURSION. ITS DANGEROUS IF YOU TRAVEL IN ACAPULCO ALONE. I WANT TO KNOW WHY WAS THE TRIP NOT CANCELLED DUE TO SO MUCH DANGER TO THE PASSENGERS!!!!! PROFITS CAME FIRST NOT SAFETY FOR THE PASSENGERS. THE FOOD ON THE SHIP WAS SO BAD, I PAID TO EAT AT THEIR STEAKHOUSE $30.00 PLUS GRATUITY FOR THREE NIGHTS, I ATE DRY RAISIN BRAN , BOUGHT PASTRIES FROM THEIR COFFE SHOP AND CAPPACINO OR WHEN WE STOP AT THE THREE PORTS I BOUGHT FOOD IN TOWN. I ATE IN THE DINING ROOM TWICE THE FOOD WAS COLD, DRY AND JUST RIGHT OUT NASTY. I HAVE BEEN ON ABOUT 8 OR 9 CRUISES AND THIS CRUISE WAS ROCK BOTTOM. I REPORTED MY COMPLAINTS TO GUEST SERVICES AND ASK FOR A CREDIT OR A CERTIFICATE TOWARD A FUTURE CRUISE. I WAS TOLD THERE WAS NOTHING THEY COULD DO. I AM GOING TO SEND A DUPLICATE LETTER TO THE MAIN OFFICE IN MIAMI FLORIDA.

Ship experiences

Food and Dining

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Zihuatanejo/Ixtapa, Mexico