Disrespectful port employee

Carnival Pride Cruise Review to Caribbean - Bahamas

Experience: 7+ cruises
Review: 1
Helpful Votes: 2

Overall Rating:

2 out of 5
Verified Review
7 Night Bahamas & Grand Turk (Baltimore Roundtrip)
Sail Date: February 09, 2014
Ship: Carnival Pride
Cabin Type: Balcony
Cabin Number: GTY
Traveled As: Couple
Reviewed: 4 years ago

After waiting almost two hours in line my back couldn't take it anymore. I went through security afterwhich I advised an older woman with a British accent that I would need help boarding because of my back. Her immediate response was a curt "you should have said something before. Come over here and wait up there" pointing towards the counter where another older female was sitting. My wife and I moved to an area where I thought she meant when the counter employee yelled at me to get back. I asked to register a complaint and in a couple of minutes the assistant supervisor asked if she could help me. The supervisor's demeanor was polite, respectful and professional. I gave her the details of my complaint and she assured me that she would address them with her supervisor. All toll my wife and I have been on about 15 cruises both in this country and abroad and are gold card members of Carnival Cruise. I retired as a senior executive in PA. I don't think that that should warrant any special treatment but I do understand what respect is and I, like all of your customers, deserve it.

Food and Dining

5 out of 5

Onboard Activities

5 out of 5


3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
3 out of 5
3 out of 5
Was this review helpful? 2

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other Reviews Of This Sailing

*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top