. The staff was amazing, they went above and beyond to help - always a smile and a helping hand.
Ship experiences
Food and Dining
5 out of 5
Food was excellent. We went to the steakhouse one evening and found that the food in the Normandie dining room was just as good, if not better.
Entertainment
5 out of 5
Overall, I'd say they had something for everyone. My only complaint may have been the seminar on shopping. It should be held in Taj Mahal - not enough room otherwise. I also felt that the info was misleading, especially regarding Hamilton which is a city and nothing we or anyone we spoke to was impressed with. As a matter of fact, those who had been to Bermuda before, had avoided it.
Service and Staff
5 out of 5
We had the late seating and were seated by ourselves (my husband and I) but no worries! It gave us the opportunity to get to know our wait team and learn about them and what life is like working on the seas. I think the fact that they have worked for Carnival for 8 and 15 years says it all! I also appreciated the diversity in the menu which allowed us to try things new - frogs legs for one and escargot.
The night before we left, our liquor was delivered to the room minus a bottle. When I called to guest services, they promised to call me back and then did so every 5 minutes w/an update of what was happening. I honestly did not expect such customer service and frankly had my doubts we would get it before we left.
I had a massage treatment and really appreciated the fact that not only was the massage excellent, but that while the products I should use were suggested/explained to me, there was no high-pressure sales.
Ship Quality
5 out of 5
Clean, clean, clean! I admit one of my concerns about taking a cruise was the fear of the dreaded "virus" or bedbugs, but by the second day I was convinced this must be the cleanest ship on the ocean. I noticed there were a number of people in wheelchairs, so I am assuming that the ship is handicap-friendly. Only thing I did not like was the art work on the walls and atrium, and a little dark for my taste.
Cabin / Stateroom
5 out of 5
Never have I had a bathroom so large. You could actually move around in it, it was well lit, and the products were good. There were shower gel and shampoo dispensers in the shower. Each night the steward would make up an animal out of towels - great touch. My husband attended the seminar on how to make them and bought the book - great fun!
The snorkel beach is a no-see stop. The poster outside is misleading. Incredibly TINY beach. The Clock Tower Mall has great shops - I would say buy the souvenirs here and forget about Hamilton. I would love to get to the museum - fort. We had no time. Also, the Clayworks has very unusual pieces.
*Cruiseline.com is not a booking agent or travel agency,
and does not charge any service fees to users of our site. Our partners
(travel agencies and cruise lines) provide prices, which we list for our
users' convenience. Cruiseline.com does not guarantee any specific rates or
prices. While prices are updated daily, please check with the booking site
for the exact amount. Cruiseline.com is not responsible for content on
external web sites.
Contact us
Submitting...
Need help from a personal vacation planner?
Loading...
Find the perfect cruise with weekly tips and cruise deals for as little as $30/night!
Sign up for weekly cruise deals
Join other subscribers and get the best
cruise deals of the week in your inbox every Thursday.