How bad the service is at the Tampa port .

Carnival Paradise Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 12

Overall rating:

1 out of 5
Verified Review
Carnival Paradise

5 Night Western Caribbean (Tampa Roundtrip)

Sail date: April 01, 2017

Ship: Carnival Paradise

Cabin type: Oceanview

Cabin number: U25

Traveled as: Couple

Reviewed: 7 years ago

Review summary

Did not have a favorite part on the cruise , we were not allowed to board the ship . Arrived ar 3:45pm , while I was parking the vehicle my Wife was processed through, but would not allow me the individual in charge said She was closing out Her box and would not allow me to be processed through. Everyone else did not have a problem with us going through but this one individual would not allow it. So we did not get to go on any cruise. As it stands now we will not b booking any more cruises with Carnival Cruise Lines, we also told we oiled not be getting a refund for missed cruise. 

Ship experiences

Food and Dining

NA

Onboard Activities

NA

Entertainment

NA

Children's Programs

NA

Service and Staff

NA

Ship Quality

NA

Cabin / Stateroom

1 out of 5
NA

Ship tip

NA

Ports of call

Tampa, Florida

1 out of 5
Very unfriendly ,unhelpful,non-caring Manager personnel .

Cozumel, Mexico Did not visit port

Costa Maya (Mahahual), Mexico Did not visit port

Was this review helpful? 12

10 Comments

LillGidget    7 years ago

Ha ha! I cant say anything others haven't already said, you arrived late but you give the cruiseline a bad review??? Shut up! There is so much I could say but I guess not getting a refund is a lesson enough in itself!

ScottNWDW    7 years ago

I will be on Paradise on April 29th and our documents have us boarding at 11:00am.  All passengers must be boarded by 3:00pm.  If you arrived at 3:45 like you said, then you were late.  If you are late you miss the ship.  Obviously you did not read the documentation. If you were driving, I see no reason you should have been late.  

buyerforlife    7 years ago

So very sorry you missed the cruise. I know things happen but I would have checked in much earlier.

alexia9899    7 years ago

Paradise sails at 4 so people have to be boarded by 3

sweetnsour    7 years ago

As others stated you need to be checked in an hour prior to departure time. The ship leaves port in Tampa at 4pm. Sorry you missed your cruise.

mikejulie4us    7 years ago

From Carnivals website for departures from Tampa Unless otherwise noted below, guests may board between 1:00pm and 3:00pm. The ship departs at 4:00pm.

Darwin4    7 years ago

Most cruises leave at 4pm. So u arrived too late. Even if it departed at 5pm, you were late.SMH

twangster    7 years ago

Per Carnivals website Paradise boards until 5pm. Something doesn't make sense.

mikejulie4us    7 years ago

carnival requires you to board min 1 hour before the scheduled departure time. What was your departure time. Sorry you missed the boat. Did you try to call and tell them you are running late. This would be good for all of use to know if terms have changed

JusMe    7 years ago

Who would not let you through ?   through what ?    If it is parking or port authority people they are not part of Carnival.    Who, why, when and where were you stopped from getting on the ship ?

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