Enjoyable experience, good value for our family vacation.
Embarkation
4 out of 5
Ship experiences
Food and Dining
4 out of 5
Horizon dining was enjoyable, waiters and staff attentive. A special shout out to Team Lead Server Alejandro and Lead Server Mark for their personal touch and energy.
Onboard Activities
4 out of 5
Our group participated in many child (pool, ropes course, water slide, kids camp) and adult (comedy club, Liquid Lounge shows, casino, shopping, massage) onboard ship activities.
Entertainment
4 out of 5
We enjoyed ship stage shows we attended but wanted more. The Celestial Strings show was obscure overshadowing talent, energy and music
Children's Programs
5 out of 5
The children enjoyed kid’s club and participated several times
Service and Staff
5 out of 5
Cruise Director Rainier was awesome!
Shout out to our Room Steward Arnel! He was polite, attentive, pleasant and timely. Arnel was readily available and served us as his priority.
Ship Quality
5 out of 5
The Panarama was clean and well- maintained. Some of the amenities were showing wear in Sports Zone- shuffleboard, soccer pool, some work out stations.
Cabin / Stateroom
5 out of 5
Room size was adequate, comfortable, clean, well maintained. We liked the sleeping pillows.
Had trouble with room safe malfunction that was remedied in a timely manner with a battery replacement.
Low point of cruise, disembarkation was slow and a log jam at the front elevators. Needed staff to keep stairs and elevator access clear for departing passengers only.
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