Staff needs to know ship better

Item: Carnival Panorama
Rating: 4.1
Author: twoluvmath

Carnival Panorama Cruise Review to Mexico

twoluvmath

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 3

Helpful Votes: 57

Overall rating:

4.1 out of 5

Verified Review

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: July 08, 2023

Ship: Carnival Panorama

Cabin type: Balcony

Cabin number: 9344

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Ok cruise nice ship staff just needs to know it better to help cruisers!

Embarkation

4 out of 5

Even with lateness of porting from previous cruise embarkation was quick and ahead of stated embarkation time.

Ship experiences

Food and Dining

3 out of 5

Dining staff in Vista at table 210 were fabulous. Edwin and his partner servers couldn’t do enough for us. Cared for adults as well as the children that were with us. The food in dining room was average and tasty mostly. The Marketplace was too redundant at breakfast. Cicinco for lunch was great but servers there were only minimal.

Onboard Activities

4 out of 5

Entertainment

5 out of 5

Great unusual shows but good talent.

Children's Programs

No kids

Service and Staff

3 out of 5

Waiters in main dining room were fabulous! Our steward Panca served our every need! But guest services, shop clerks and cruise director staff didn’t know where things were on the ship and were not helpful. Real disappointment!!

Ship Quality

4 out of 5

Cabin / Stateroom

5 out of 5

Wonderful!

Ship tip

Down load the app for the maps of decks on ship so YOU can find things on ship!!

Thumbs up

Ports of call

Long Beach (Los Angeles), California

4 out of 5

Small and not get waiting area

Thumbs Up 0

Puerto Vallarta, Mexico

4 out of 5

Loved the markets

Thumbs Up 0

Mazatlan, Mexico

5 out of 5

Did excursion to resort -La Dulce Vista resort all day treated like we were the only ones there! It was a great day in pool, food and drinks. Showing us how to make salsa, tasted tequilas and had a private restroom.

Thumbs Up 0

Cabo San Lucas, Mexico

5 out of 5

Time was too short!

Thumbs Up 0

Disembarkation

2 out of 5

Didn’t allow people who were walking off with airport reservations to get off first:(

6 Comments

tavo6 1 year ago

thanks for your review

Thumbs Up 0

Flag

Gwbigdog 1 year ago

Thanks for sharing

Thumbs Up 0

Flag

Sogmoore 1 year ago

Thanks for your review.

Thumbs Up 0

Flag

javawoody 1 year ago

Appreciate the feedback

Thumbs Up 0

Flag

cruising2004 1 year ago

Thank you for sharing your cruising experience.

Thumbs Up 0

Flag

Skooby 1 year ago

The problem worldwide with cruise ships, is the fact that MANY of the employees were brought on board with no prior experience. These cruise ships permanently lost all their staff in 2020 and only a few started back up in 2021-2022. Now all of them back up running all at the same time. They're playing catch up. I know past cruise crew members, very good ones and they have regular jobs now as no way for them to wait around to retain their old jobs back. It will certainly take some time to get the crew they once had.

Thumbs Up 0

Flag

Other reviews of this sailing

Mexican Riviera Panorama

It was fun