The cruise was amazing. It was my 8th cruise, but it was boyfriends 1st, & now I've turned him into a cruiser.👍
Embarkation
5 out of 5
No problems, because we were prepared 👍
Ship experiences
Food and Dining
5 out of 5
The food was delicious in buffet, main dining room, & we especially enjoyed the Bonzi Teppanyaki restaurant.
Onboard Activities
4 out of 5
On the Feb 12th sailing, we did not have any shows in the theater, but the comedy show was awesome, as well as the night club.
Entertainment
5 out of 5
Comedy show was a👍
Service and Staff
2 out of 5
Our cabin stewart named Made' was amazing, but the reason I gave 3 stars is because the people at customer service & shore excursion desk were rude.
Ok we had $190 in OBC,so we decided to use for a shore excursion in Cabo. Well the shore excursion we selected was $149.98, so that left $40.02 & we decided to use at the seafood Shack. Well at the end of the cruise the told us we owed the $190. They never applied the OBC as credit, but they put on our charges, & the customer service desk talking about they did not see that we had OBC. Luckily I keep every paper showing that we did, so it took them almost 2 hours to refund our money, before we disembarked.
My advice is if you have OBC make sure they put as credit & not charges.
Ship Quality
5 out of 5
Awesome ship👍
Cabin / Stateroom
5 out of 5
We were in balcony 10264 on Port side.
Ship tip
Have all your paperwork in order, & also check to make sure if you have obc, that it's charged to credits not charges, because if on charges you show you owe money, infact you may have money coming back to you.
This port really surprised us. We were thinking it wasn't much to do there, but we were very surprised. We did horse back riding on the beach & had lunch on a different beach & they both were fun, & nice.
Happy you were able to get the money situation resolved before you left the ship. It’s nice that you’ve brought another addict into fold. Appreciate your feedback.
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