Poor service experience!!!!

Carnival Miracle Cruise Review to Mexico
Experience: 2-3 cruises
Review: 1
Helpful Votes: 9

Overall Rating:

2.6 out of 5
Verified Review
Carnival Miracle

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail Date: July 08, 2017

Ship: Carnival Miracle

Cabin Type: Balcony

Cabin Number: 8277

Traveled As: Family (young children)

Reviewed: 2 years ago

Review Summary

they just need to warn people of what to expect, what are you buying and whats there still for sell inside the boat. Don't get me wrong but just they need to be more consensus of tell the truth. Tickets are not cheap at all and you expect a good experience.

Embarkation

3 out of 5
we were so excited to take the cruise, but once inside they try to charge for everything, the boat is nice but they need to make more activities in different parts of the boat to make fair for everyone.

Ship Experiences

Food and Dining

2 out of 5
the buffets are fine for the first 2 days after that you are tired to eat the same, with long lines, the pizza its like a tortilla with cheese all burn up and the waiting is 10min, then you realize you can pay for the good food they sell on board$$$, and don't pay for bottomless package you barely can get drinks and only includes sodas, and you will need to wait like 5min to get yours because you can only get those at the bars, and you have to pay for other good drinks , i need to make a book about what to expect from the cruise, the reality!!!!!!!

Onboard Activities

2 out of 5
Besides Shows and Bingo, theres not much to do, the pools are overcrowded, they try to sell really hard all the spa services really overpriced $$$

Entertainment

3 out of 5
Nice shows , basically all musical, and the rated R comedy not for kids

Children's Programs

2 out of 5
Well theres some activities that you have to pay too $$$$$$

Service and Staff

2 out of 5
Its all about sell sell sell, i don't know who try harder to sell something, in the ports of call that we visited or inside the boat$$$, seriously you can hear the same complain in the elevators. Some of the waiters were nice but others with bad aptitude, after long lines people was impatient. Our room steward was really nice.

Ship Quality

2 out of 5
We got the balcony room and I can tell you the panel in the balcony was dirty really bad, this was at the back of the boat (tail) and the floor dirty, and the chairs in bad condition. But inside the room was nice but we pay for that service too and you expect to enjoy the balcony :(

Cabin / Stateroom

3 out of 5
Nice room but the bathroom toilet they need to put clorox, smells bad like public bathrooms, but the ones for public outside in the common areas those were nice and clean, no smell at all.

Ship Tip

-Don't buy the bottomless package. -Bring your own clorox spray inside your room. -Don't tip at all because at the end they will charge you $90.00 per person including kids, so they need to make people aware of that, unless you are very wealthy and have no problem with that. -Prepare for long lines (food, shows, disembarkation)

Ports Of Call

Long Beach (Los Angeles), California Did not visit port

Cabo San Lucas, Mexico

4 out of 5
Great Beach!!!!

Mazatlan, Mexico

3 out of 5
Nice people!!!

Puerto Vallarta, Mexico

2 out of 5
lots of time share sellers!!!!!

Disembarkation

3 out of 5
ok
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