Time to try a different cruise line

Carnival Miracle Cruise Review to Mexico


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 4

Overall Rating:

2.0 out of 5
Verified Review
Mexican Riviera
Sail Date: September 10, 2016
Ship: Carnival Miracle
Cabin Type: Inside
Cabin Number: 6193
Traveled As: Couple
Reviewed: 11 months ago

This was my 10th cruise with Carnival. I have always stayed with them because I have had no reason to try a different cruise line. However after this trip, I am ready to see if there is something better out there. The food was average at best, the activities they had planned daily were redundant, the service in the shops was horrible, the water in the pool on the Serenity deck was filthy and disgusting. It was literally brown in color! We tried going to guest services for the dirty pool water and was told they would "refresh the water" yet the dirty water was a daily problem. We also attempted to handle the issue with shops at guest services and walked away feeling as if it were a waist of our time. 

Food and Dining

1 out of 5
Food quality has dramatically declined.

Onboard Activities

1 out of 5
Lack of variety.

Entertainment

5 out of 5
Adult comedy was a ton of fun!

Service and Staff

1 out of 5
We tried using the laundry service. We were told the laundry would be ready and delivered to our room by 10:30 the next morning. It was not. After multiple phone calls and yet another trip to guest services, the laundry was found that evening. No apologies given. We still had to pay for this lame service AND all of it started with a wasted $20 tip to our steward!

Ship Quality

3 out of 5
Ship interior is pretty. Public restrooms were not kept very clean.

Cabin / Stateroom

5 out of 5
Small but cozy. We were in an interior cabin in the interior of the ship. Very well insulated so we heard no noise from outside of our room.
5 out of 5
Las Caletas Beach hideaway was simply amazing!
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