Carnival did not provide what we paid for

Item: Carnival Miracle
Rating: 2
Author: bautistajessica

Carnival Miracle Cruise Review to Mexico

bautistajessica

Contributor Level: Deck Hand

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 10

Overall rating:

2 out of 5

Verified Review

Sail date: June 06, 2015

Ship: Carnival Miracle

Cabin type: Balcony

Cabin number: 5198

Traveled as: Large Group

Reviewed: 9 years ago

Review summary

Due to Hurricane Blanca, our itinerary was changed. Before we boarded, we asked to cruise another day. We were told to cruise today or we loose our money. We paid for Cabo and Puerta Vallarta and had to settle for Ensenada (which is a dump). Carnival did not offer any on board credits to compensate us for our money.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Children's Programs

5 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Ship tip

The Miracle is somewhat dated

Thumbs up

Ports of call

Long Beach (Los Angeles), California

3 out of 5

Cabo San Lucas, Mexico

5 out of 5

Puerto Vallarta, Mexico

3 out of 5

Did not go to P.V.

Thumbs Up 0

9 Comments

kporter75 9 years ago

Carnival used be much generous in those situations, and much more accommodating. After Katrina, they were giving credits that weren't necessary, open access to telephones and Internet, and free transfers. That was after they ended up losing 700 fares for guests they left behind. They've grown since and had more problems, and I've noticed they haven't been nearly as accommodating since.

Thumbs Up 0

Flag

Badge353 9 years ago

I am sure there was OBC offered.

Thumbs Up 1

Flag

glomarrone 9 years ago

Welcome to the world of cruising. I was sorry to read that a hurricane caused a change in itinerary. It can be very disappointing I know. Thanks for posting your First review here. I hope that your next cruise goes smoother. At least you were safe on the ship.

Thumbs Up 0

Flag

jst4grins 9 years ago

Ensenada? anywhere else?

Thumbs Up 0

Flag

miracle926 9 years ago

we were sailing when the bird flu in MEXICO was highly active, we ended up with a $100/pp refund.

Thumbs Up 0

Flag

apenfold 9 years ago

I'm sorry the hurricane ruined your trip but you got to understand that it's not Carnivals fault that the weather was bad. They still have to pay staff and gas. And in your contract it states that weather can change everything. We are getting on this weekend and worried about hurricane Carlos.

Thumbs Up 7

Flag

bradoregon 9 years ago

u can't blame carnival for the weather I'm fine in port doing circles just being on board. weather hapoens

Thumbs Up 5

Flag

harrisonlollar 9 years ago

I was on the miracle last summer and we were supposed to go to Ketchikan, Skagway, Juneau, and Victoria BC but we couldn't go to Ketchikan due to port construction and everyone on board got $200 credit

Thumbs Up 0

Flag

theValdez 9 years ago

I think carnival should have compensated you. Protecting you from the hurricane was right but you didn't get what you payed for so that's not fair.

Thumbs Up 1

Flag

Other reviews of this sailing

Disappointing food and entertainment