Cruise was fine, agent was terrible

Item: Carnival Magic
Rating: 4
Author: hollanderden

Carnival Magic Cruise Review to Caribbean - Southern

hollanderden

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 9

Overall rating:

4 out of 5

Verified Review

8 Night Southern Caribbean (Miami Roundtrip)

Sail date: November 18, 2023

Ship: Carnival Magic

Cabin type: Balcony

Cabin number: 6402

Traveled as: Family (young children)

Reviewed: 6 months ago

Review summary

Cruise was fine agent sucked. They take every payment automatically except the last payment and if you miss it like I did because I was out of the country with no Wi-Fi they cancel your reservation making you to rebook at a higher price, worst rooms and lose your perks. When you have a family vacation for 11 planning on it you rebook. I called the agent Sal twice and he never returned my call. It just seems to me it’s a little unethical to do business like this. I will never use or any of there sister sites again and I will inform my family and friends how they treat you.