Didn’t like it
Carnival Magic Cruise Review to Caribbean - Western
7 Night Western Caribbean (Port Canaveral Roundtrip)
Sail date: September 01, 2018
Ship: Carnival Magic
Cabin type: Balcony
Cabin number: 9266
Traveled as: Family (young children)
Reviewed: 6 years ago
Review summary
I shared my concerns with customer service Downstairs .they went and sent supervisor to our room within 5 min ! our room was not being cleaned we had not even seen our stewardess and i told them that the mold and mildew smell was so strong it was not even funny!!! I’m on oxygen tank!! Try not to use until I have too!!! But had too keep going to my room putting it on theWHOLE CRUISE!!! When the supervisor got there she approached Stewardess which he was there this time ! And ask when did we want him to clean our room and I said I told the supervisor he said he had ask us when we wanted it clean and I said morning time because that’s when we eat breakfast our room was not being clean by 1 o’clock to 2 o’clock and when towels was being changed our room was not even being vacuumed!!!! Mirrors not even being cleaned !!!!That is what I call Room being cleaned! supervisor approach the stewardess in another room I was in my room with my door open she told him the next day she wanted him in a room by 9 o’clock he said in a hostile way he can’t do everything !! That he had been somewhere! I couldn’t understand everything what he was trying to say because he was saying and language I didn’t even know but it was in a hateful way I went down the hall into where the elevator is which is a door down waited for her and I motion for her to come to me she just passed right by me and knowledge she looked straight at me and would not even come to me . The mold in mildew smell in the hallway is so strong it’s not even funny my wheezing so bad I have COPD and if emphysema and the whole time on the ship I had to be careful what I do . I tried to even get out there and dance I couldn’t even dance because of it I cannot be around mold and mildew cannot cannot cannot and it was mold and mildew I wake up every morning early . And when I woke up several times they would have a big squirrel fan in the hallway trying to dry the floors now you tell me why are used to run a Bojangles myself as management it doesn’t take ignorant person to know what’s going on now had a bag cruise the last time and I’m gold with carnival and this is getting unreal !!Cookie cruise director is what made our cruise this time we look forward to him coming out every time we really did thank you cookie . I wanted off the ship that bad! I was not the only one either!!! I’ve been talking with others that experienced the same thing and when you’re on vacation you should be on vacation and not experience these things especially on a cruise we’re friends on Facebook on her page we we all made a page before we took a cruise know will right upset about itEmbarkation
Ship experiences
Food and Dining
Northern Lights and Southern Lights Dining Rooms
Our anytime dining wasn’t horrible experience we went to try it one time and our state was so over cooked we couldn’t even eat it we could hardly cut it we had a 6 o’clock time we was trying to make it to a 7 o’clock Showtime we ordered our food where is actually almost we was like number seven in line to be seated .We should have gotten all of our food and out .Wasn’t due to our waiters it was the way our food was.My husband tried to re-order something and it took another 15 minutes and we just told the waiter we’ve got to go our show was gonna start. So therefore we had to eat but they done the whole time which we just did not experience any time dining for the rest of the cruise which we wanted to because we wanted to eat different things on the menu we paid for but we could we can get the service ! By the kitchen !!
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Be aware of mold meldew smell. Room cleaning!
Ports of call
Mahogany Bay, Roatan, Bay Islands, Honduras